Air Export Operations Manager

GEODIS CareerFranklin Square, NY
Onsite

About The Position

The Air Freight Gateway Operations Manager is responsible for leading the gateway operations. This position provides and ensures operational excellence, high productivity, high-cost efficiency, and internal customer satisfaction. This position also ensures smooth interfaces between the different functions in the Gateway as well as other Gateways and Business Units.

Requirements

  • Minimum 5 years relevant experience; or an equivalent combination of education and training
  • Minimum 3 years of management experience
  • A broad knowledge of global customs regulations and policies, with significant experience in global Air freight and customs brokerage industries
  • Understanding of warehouse and CFS operations.
  • Extensive airfreight experience.
  • PC literate to include Microsoft Office products such as Word, Excel and Outlook
  • Strong collaborative, relationship, communications and team building skills in a global network organization
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

  • Manage the Export operation of the Gateway; overview of inbound and outbound freight flow
  • Sets up the capacity planning (allotments optimization, BSA, consolidation share)
  • Escalates and exchanges incident issues with stakeholders whenever necessary and appropriate
  • Assist with large ad hoc opportunities - decide on spot rates for business opportunities in order to optimize cost of sale
  • Develops, cultivates, and maintains local relationship with carriers
  • Measures and achieve internal and external KPI’s
  • Oversees ITP calculation in assigned area to keep the resulting under/over coverage within the defined maximum tolerance level, interpreting the net archived rate figures
  • Check and approving of invoices in line of established signing power regulations
  • Liaise with Operations in the Business Units to ensure correct job costing, correct ECA/ICA assignment on MAWB (ITP) files

Benefits

  • Free telemedical access to doctors and therapists through First Stop Health
  • Access wages early with the Rain financial wellness app
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
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