Air Export Gateway Agent
About The Position
The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Requirements
- Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors.
- Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.
- Bachelor’s Degree (B.A.) from a four-year college or university preferred.
- Effective interpersonal skills.
- Ability to relate to internal peers at different levels as well as external customers and vendors.
- Proficient with Microsoft Word, Excel, and Power Point.
- Familiar with standard email programs.
- Ability to work without constant supervision within a fast-paced work environment.
- Self-motivation and attention to detail required.
- Assuming the role of a leader and taking charge of situations is also desired.
Responsibilities
- Provide excellent customer service – both internal/external whether verbal or email.
- Process export gateway shipments by working closely with immediate counterparts in the air export departments in the region. A summary of the process would be receiving cargo (if from another origin), booking the cargo, processing consolidation paperwork, and scanning all documents into our document imaging system.
- Maintaining positive vendor relations.
- Constant communication with the warehouse staff during the consolidation process. Ensures quality and compliance as shipments are received and tendered to our vendors.
- Dispatching and overseeing all airport transfers and pickups with local trucking vendors.
- On-going commitment to quality and data integrity. Responsible for daily updating and monitoring of various reporting tools.
- Detailed attention to CASS accounting and local accounting to ensure we are paying our bills timely and correctly.
- Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.
- Responsible for making sound financial decisions that affect the profitability of the department as it relates to the processing consolidations.
- Assist the gateway manager and supervisor in the managing of vendor performance by attending meetings with vendors and evaluating performance through cycle time reports and consolidation reports.
- Maintain and update all posted tariffs from our vendors.
- Required 52 hours of training per year.
- Constant self-development.
- Perform other functions as necessary or as assigned.
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
