Air Cargo Warehouse Supervisor-CVG

Worldwide Flight Services, Inc. • Hebron, KY

2d • Onsite

About The Position

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? This role manages all shift and ongoing activities related to the warehouse and develops company personnel. The supervisor must understand operational contract obligations, be literate with all computer systems related to the contracted operation, and well-versed in all aspects of international cargo handling, warehouse buildup and breakdown, with a firm understanding of all associated regulatory concerns and customs documentation. The supervisor must be able to perform job functions of subordinates as dictated by circumstances, regularly review personnel and operating activities, and direct the resolution of related difficulties. They will routinely determine responsibilities of assigned staff positions to accomplish daily operational objectives, and lead, direct, and motivate the employee workforce through basic management skill sets including employee coaching, progressive discipline, and effective WFS management teamwork. The supervisor will train and ensure all assigned employees are aware of and comply with company and customer policies and procedures, provide On the Job (OJT), customer, and recurrent regulatory training as required. They will observe and enforce all WFS and government safety policies, regulations, and directives, holding subordinate employees accountable for failures to comply. Similarly, they will observe and enforce all WFS and government security policies, regulations, and directives, holding subordinate employees accountable for failures to comply. The supervisor will maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation, ensure required company audit requirements are undertaken, and read, understand, and clarify the implementation of the site-specific security plan, ensuring all WFS staff are issued with and display relevant company ID badges. They will coordinate operations activities with all other functions of the organization to provide optimum services to customers and must understand the principle of aircraft weight and balance/load planning. Familiarity with security mandates from the Transportation Safety Administration, Federal Aviation Administration, Local Airport Authority, and U.S. Customs & Border Patrol is required.

Requirements

• Two to five years previous management/specialist supervisory experience in field service duties.
• Dependent judgment and decision-making skills required.
• College degree or equivalent experience.
• Excellent interpersonal skills.
• Excellent written and oral communication skills.
• Familiarity with personal computer software helpful.
• Airline pricing experience.
• Ability to read, write, fluently speak and understand the English language.

Nice To Haves

• Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.

Responsibilities

• Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Manage all shift and ongoing activities related to warehouse operations.
• Develop company personnel through coaching and progressive discipline.
• Ensure understanding and compliance with operational contract obligations.
• Oversee warehouse buildup and breakdown, adhering to regulatory concerns and customs documentation.
• Perform subordinate job functions as needed.
• Review personnel and operating activities, resolving difficulties.
• Determine responsibilities of assigned staff to meet daily operational objectives.
• Train employees on company and customer policies, procedures, and regulatory requirements.
• Enforce WFS and government safety policies, regulations, and directives.
• Enforce WFS and government security policies, regulations, and directives.
• Maintain operational compliance with corporate security program and TSA legislation.
• Conduct company audit requirements for continuity and compliance.
• Implement site-specific security plan and ensure proper ID badge issuance and display.
• Coordinate operations activities with other organizational functions.
• Understand aircraft weight and balance/load planning principles.
• Maintain familiarity with security mandates from relevant agencies.

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for medical care for both full and part-time employees!
• WFS Employee Extras: Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree