Air Cargo - Supervisor Cargo Services - MIA

Worldwide Flight Services, Inc. • Miami, FL

8d • Onsite

About The Position

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? The classification of Supervisor Cargo Services includes managing, coordinating and controlling all aspects of a cargo operation overseeing all operational activities including the functions described below; monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advising on staffing requirements; participating in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements; ensures budgetary controls and manning requirements. This position may include responsibility for communication between individual customers and the Company. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. The scope of the job may vary with the size of the operation and its primary line of business. Cargo Service Functions: Responsible for cargo warehousing, including receiving, dispatching and staging airfreight, air mail and other cargo at air freight docks and other cargo facilities; operating motorized vehicles as related to the operation; routine cleaning of work areas, ramps, equipment and facilities with or without powered equipment; and other duties and functions related to the foregoing.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, percent and interpret bar graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Work with minimal supervision.
• Reports to work on a regular and timely basis.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.

Nice To Haves

• Ability to handle stress.
• Cognitive skills to set priorities and use independent judgment.
• Ability to read, write, fluently speak and understand the English language.

Responsibilities

• Manage, coordinate and control all aspects of a cargo operation.
• Oversee all operational activities.
• Monitor the quantity and quality of work performance.
• Direct personnel within assigned functional area.
• Oversee and advise on staffing requirements.
• Participate in the discipline, coaching, counseling, hiring and termination of subordinates.
• Train subordinates.
• Ensure compliance with Company rules and regulations, Company standards and contractual agreements.
• Ensure budgetary controls and manning requirements.
• Communicate between individual customers and the Company.
• Proactively monitor the work of assigned employees to ensure customer satisfaction, safety, security, quality and employee relations meet or exceed standards.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
• Ensure required company audit requirements are undertaken.
• Read, understand and clarify the implementation of the site-specific security plan.
• Ensure all WFS staff are issued with a relevant company ID and are required to display this identity badge.
• Administer practices in a fair and equitable manner.
• Responsible for cargo warehousing, including receiving, dispatching and staging airfreight, air mail and other cargo at air freight docks and other cargo facilities.
• Operate motorized vehicles as related to the operation.
• Routine cleaning of work areas, ramps, equipment and facilities with or without powered equipment.

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for medical care for both full and part-time employees!
• WFS Employee Extras: Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree