About The Position
The Head of Communications, Engagement, and Learning & Development is responsible for shaping the organization's internal communications, employee engagement, and learning strategy. Working closely with executive leadership, the People team, and business leaders, this role builds a high-performance culture by ensuring employees are informed, connected, empowered, and continuously developing the skills needed to support business growth and innovation. The successful candidate will combine expertise in organizational communications, change management, talent development, and employee experience to foster an agile, inclusive, and collaborative workplace within a fast-paced technology environment. This role is responsible for developing and executing an integrated strategy across three critical pillars: internal communications, employee engagement, and learning & development. You will combine expertise in organizational communications, change management, talent development, and employee experience to foster an agile, inclusive, and collaborative workplace. Success in this role means employees across the AIML Data Operations organization feel informed about business priorities, engaged in their work, and supported in their growth.
Requirements
- Bachelor's degree in Communications, Human Resources, Organizational Psychology, Business, Learning & Development, or a related field.
- 10+ years of progressive experience in internal communications, employee engagement, organizational development, or learning and development.
- 5+ years in a senior leadership role.
- Experience within a high-growth technology, software, engineering, or digital organization.
- Demonstrated success leading enterprise-wide change and transformation initiatives.
- Expertise in internal communication strategies and digital communication platforms.
- Knowledge of learning management systems (LMS) and digital learning technologies.
- Strong understanding of change management methodologies.
- Experience using employee engagement and survey platforms.
- Strategic thinking, business acumen, and exceptional written and verbal communication skills, with executive presence and the ability to influence stakeholders.
- Familiarity with AI-powered learning tools, collaboration technologies, and people analytics.
- Strong project and program management capabilities.
- Strong coaching and mentoring abilities.
- Emotional intelligence and relationship-building skills.
- A data-driven approach to decision-making.
- An innovation and continuous improvement mindset.
- Ability to thrive in fast-paced, rapidly evolving environments.
Nice To Haves
- Master's degree or relevant professional certifications in a related field.
Responsibilities
- Developing and executing an integrated strategy across internal communications, employee engagement, and learning & development.
- Fostering an agile, inclusive, and collaborative workplace.
- Ensuring employees feel informed about business priorities, engaged in their work, and supported in their growth.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
