AIML Data Operations - Account & Program Manager

Apple • Cupertino, CA

3d

About The Position

Behind every groundbreaking AI innovation at Apple is a foundation of high-quality annotated data. We are looking for an AI/ML Data Operations Program Manager to play a critical role in ensuring the quality and efficiency of this vital process. In this role, you will engage with teams across Appleʼs ecosystem with the ultimate goal of delivering high-quality annotated data that enables AI advancements across the company. You will be responsible for capturing initial requirements, following through on all program commitments from our cross-functional operations and engineering teams, and maintaining the customer relationship. You will need to understand the strategic goals of your customers to help prioritize operations tasks and coordinate with capacity planning for operational resources. Imagine being at the heart of Apple's AI revolution, ensuring that our machine learning models are trained with the highest quality data. As a Program Manager, you will be the vital link between our innovative teams and the data they need to create the next generation of Apple products and features.

As an AI/ML Data Operations Program Manager, you will be at the core of our Artificial Intelligence and Machine Learning development process. You will collaborate with cross-functional teams to define annotation requirements, manage operational projects from prototype to scale, and ensure customer satisfaction by delivering high-quality data. Your work will directly contribute to the success of the next generation of Apple products and features.

Requirements

• 10+ years of experience managing cross-functional programs across global teams
• Experience communicating technical concepts to technical and non-technical audiences
• Experience consolidating multiple points of view into recommendations to move projects forward
• Experience building rapport and influencing stakeholders
• Experience identifying and resolving process bottlenecks
• Self-motivated and proactive, with the ability to thrive in a fast-paced, ambiguous environment

Nice To Haves

• Experience with data annotation tools and workflows
• A strong understanding of machine learning concepts and methodologies

Responsibilities

• Capturing initial requirements
• Following through on all program commitments from our cross-functional operations and engineering teams
• Maintaining the customer relationship
• Prioritizing operations tasks
• Coordinating with capacity planning for operational resources
• Defining annotation requirements
• Managing operational projects from prototype to scale
• Ensuring customer satisfaction by delivering high-quality data

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed