AI Workforce Endpoint Technical Lead (Delivery Focused)

Avanade • Raleigh, NC

1d • $150,000 - $200,000

About The Position

The AI Workforce Endpoint Technical Lead is a senior technical leadership role responsible for architecting and delivering enterprise endpoint solutions across Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, mobile device management, and related Microsoft technologies. The role provides technical direction for large-scale endpoint transformation programs and ensures successful delivery, operational excellence, and adherence to architecture, security, and quality standards throughout the project lifecycle.

The Lead serves as the primary technical authority for endpoint transformation programs from planning through deployment and stabilization. The role defines technical standards, implementation patterns, reference architectures, and deployment methodologies; oversees technical governance, risk management, and quality assurance; and provides architectural guidance across endpoint security, compliance, identity integration, application delivery, and device lifecycle management. It also designs automation and integrations to improve provisioning, deployment, reporting, compliance, and operational support.

This position leads technical workstreams and teams, resolves complex delivery challenges, and advises client stakeholders throughout the delivery lifecycle. It coordinates with project managers, engineering, security, infrastructure, and client IT teams, and supports readiness, knowledge transfer, documentation, stabilization, and support handoff. The Lead also mentors endpoint engineers and architects and contributes to internal standards, architectures, automation frameworks, playbooks, and reusable delivery assets.

Avanade describes itself as a people-first company committed to an inclusive, diverse, and equitable workplace. The role offers work on complex Microsoft technology programs, development and training, and opportunities for talent mobility across local and global projects. Additional perks include a competitive salary and benefits package, flexible working arrangements, health and well-being support, financial planning tools, Microsoft training and certification programs with dedicated learning time and funding support, and an internal endpoint and Modern Workplace practitioner community.

Requirements

• Five or more years of enterprise endpoint management experience in complex environments.
• Deep expertise deploying and managing enterprise endpoint solutions with Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and mobile device management technologies.
• Strong knowledge of hybrid endpoint management architectures and co-management approaches.
• Proficiency with Entra ID, role-based access control, Conditional Access, endpoint security, and Microsoft Purview compliance capabilities.
• Experience establishing and implementing security and compliance configurations across enterprise endpoint environments.
• Familiarity with Microsoft 365 administration tools and Endpoint Analytics for monitoring, reporting, optimization, and continuous improvement.
• Proven experience leading end-to-end device lifecycle management, including provisioning, configuration, application deployment, patching, security, support, and retirement.
• Expertise designing and implementing Windows Autopilot provisioning workflows and zero-touch deployment models.
• Experience leading large, complex endpoint transformation programs across multiple business units, regions, or technology environments.
• Ability to define and enforce delivery standards, architecture patterns, technical controls, and reusable accelerators.
• Experience integrating endpoint solutions with automation and operational tooling to improve efficiency and reliability.
• Strong leadership experience delivering enterprise endpoint and workplace transformation programs.
• Exceptional stakeholder management and communication skills across technical, operational, and executive audiences.
• Experience leading technical teams within large, complex enterprise environments.
• Ability to manage competing priorities while maintaining delivery quality, technical integrity, and program outcomes.
• Experience conducting architecture reviews, risk assessments, operational readiness reviews, and technical governance activities.
• Strong collaboration skills across project management, security, identity, infrastructure, networking, application, and operations teams.
• Extensive hands-on experience delivering enterprise endpoint solutions at scale and resolving complex delivery challenges.
• Effective communication with technical and business stakeholders, including the ability to translate technical concepts into clear, actionable decisions.
• Relevant Microsoft certifications such as MD-102, AZ-140, SC-300, or MS-102 are held or actively being pursued; MD-102 and AZ-140 are described as highly desirable.

Nice To Haves

• Relevant Microsoft certifications such as MD-102 and AZ-140 are highly desirable.
• Holding or actively pursuing Microsoft certifications such as MD-102, AZ-140, SC-300, or MS-102.

Responsibilities

• Lead the architecture and delivery of enterprise endpoint solutions using Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and mobile device management platforms.
• Serve as the primary technical authority for endpoint transformation programs from planning through deployment and stabilization.
• Define and maintain technical standards, implementation patterns, reference architectures, and deployment methodologies.
• Oversee technical governance, risk management, and quality assurance across endpoint delivery programs.
• Provide architectural guidance for endpoint security, compliance, identity integration, application delivery, and device lifecycle management.
• Act as the senior escalation point for complex technical issues and deployment challenges.
• Design and implement automation for device provisioning, application deployment, compliance management, reporting, and operational support.
• Integrate endpoint management platforms with Microsoft 365, Entra ID, PowerShell automation, Power Platform, and operational tooling.
• Develop reusable deployment assets, engineering standards, and accelerators to improve delivery quality and consistency.
• Drive continuous improvement using Endpoint Analytics, operational reporting, platform optimization, and automation.
• Lead technical workstreams across large endpoint transformation and modernization programs.
• Ensure adherence to architecture standards, security baselines, deployment controls, and operational best practices.
• Conduct architecture reviews, deployment readiness assessments, technical quality reviews, configuration audits, and risk assessments.
• Coordinate with project managers, engineering teams, security stakeholders, infrastructure teams, and client IT teams to remove blockers and maintain program momentum.
• Support operational readiness, knowledge transfer, documentation, stabilization, and support handoff.
• Advise client stakeholders throughout the delivery lifecycle and translate technical requirements and risks into clear decisions and delivery plans.
• Lead client-facing technical workshops, architecture reviews, program checkpoints, and executive-level delivery briefings.
• Build working relationships across client technology, security, operations, and business teams.
• Mentor endpoint engineers and architects in delivery methodologies, engineering practices, and Microsoft endpoint technologies.
• Build team capability through coaching, peer reviews, technical communities, and knowledge-sharing activities.
• Contribute to internal standards, reference architectures, automation frameworks, delivery playbooks, and reusable assets.
• Deliver endpoint transformation programs on time, within scope, and to agreed quality standards while supporting stable, secure, and supportable endpoint platforms.

Benefits

• Competitive salary and benefits package.
• Flexible working arrangements.
• Health and well-being support.
• Financial planning tools.
• Access to Microsoft training and certification programs, with dedicated learning time and funding support.
• Internal endpoint and Modern Workplace practitioner community, including communities of practice, internal events, and shared knowledge resources.
• Development and training opportunities and access to talent mobility across local and global projects.
• Mentoring and coaching from experienced leaders.
• Training resources, certifications, and learning paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed