AI Workflows Training Lead

Syllo • New York, NY

1d • $130,000 - $160,000 • Remote

About The Position

Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo's platform is now used by a wide range of legal professionals — from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you're excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, then read on! We are seeking an AI Workflows Training Lead to join our training department. In this role, you own the content and delivery of all AI workflow training for both internal teams and external clients. You will translate complex AI functionality into practical instruction for paralegals, attorneys, and legal ops professionals.

Requirements

• 3+ years of experience in litigation (JD preferred)
• Strong presentation skills and comfort presenting to mixed-expertise audiences, from legal technology directors to practicing attorneys
• Experience with training, curriculum design, or technical enablement, with direct exposure to AI-powered tools or workflows
• Experience training legal audiences (attorneys, paralegals, legal ops) is a strong plus
• Ability to learn new software capabilities quickly and translate them into clear instructional content
• Experience collaborating with product or engineering teams to track and interpret feature releases
• Familiarity with LMS platforms, video production tools, and learning asset formats a plus

Nice To Haves

• Subject matter depth: you understand how Syllo's AI features work and can explain them plainly to legal users
• Curriculum thinking: you design learning experiences that build skill, not just awareness
• Pace: you keep training content current as the product evolves
• Collaboration: you work effectively with product, engineering, and client account teams to stay ahead of what clients need to know
• Communication: you adapt your register for the audience in front of you

Responsibilities

• Design, build, and maintain the AI workflows curriculum for both internal and external audiences
• Deliver live training sessions and recorded modules covering Syllo's AI workflow features
• Develop enablement content specifically suited for different user personas, accounting for differences in technical fluency, role responsibility, and daily workflow
• Regularly update training materials to align with Syllo platform updates
• Collaborate with the Instructional Designer on the production of scalable training assets
• Identify gaps in client AI adoption and recommend targeted training interventions to client account teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level