AI Workflow & Operations, Revenue Strategy & Operations

OpenAI • San Francisco, CA

4h

About The Position

OpenAI is seeking an AI Workflow & Operations engineer to design and build AI-native workflows, automations, and internal tools to accelerate the company's Go To Market (GTM) organization. This role is a blend of Revenue Operations, AI product development, systems design, and workflow engineering. The successful candidate will collaborate with Sales, Solutions, RevOps, and GTM leadership to identify operational challenges and develop AI-powered solutions using OpenAI's products, APIs, and automation platforms. The role involves acting as both a builder and operator, understanding GTM workflows to design practical AI systems that enhance field productivity, operational scale, forecasting accuracy, account planning, pipeline management, customer execution, and internal decision-making. This position is ideal for individuals who excel at translating ambiguous business problems into functional AI-native systems and are passionate about shaping the future of GTM organizations in an AI-first world.

Requirements

• 5+ years in Revenue Operations, Sales Operations, Business Systems, Workflow Engineering, Solutions Engineering, Product Operations, or related roles
• Experience building internal tools, workflow automations, AI-powered systems, or operational infrastructure
• Familiarity with APIs, automation frameworks, lightweight scripting, or AI workflow tooling
• Experience working with GTM systems such as Salesforce, analytics tooling, forecasting systems, or workflow platforms
• Strong analytical and operational problem-solving skills
• Experience deploying systems used by operators in production environments
• Ability to balance rapid experimentation with scalable operational design
• Have a strong systems and product mindset and enjoy turning ambiguous business problems into scalable solutions
• Are excited about applying frontier AI capabilities to real operational and go-to-market workflows
• Enjoy building practical systems quickly and iterating directly with users
• Can deeply understand business processes while also thinking technically about architecture, integrations, and workflow design
• Are comfortable operating across technical and non-technical stakeholders
• Have experience with CRM systems, RevOps workflows, forecasting processes, analytics tooling, or GTM operations
• Have experience building automations, internal tools, integrations, or AI workflows in production environments
• Are highly analytical and comfortable using data to drive operational decisions
• Thrive in ambiguity and can prioritize high-impact opportunities across multiple stakeholders
• Have experimented with AI-native development tooling such as Codex, agents, workflow orchestration tools, or automation platforms

Responsibilities

• Identify opportunities where AI can improve the quality, speed, scale, and effectiveness of GTM operations and field execution
• Design and deploy AI-native workflows that combine agents, automation, systems integrations, and human review
• Build internal tooling and operational accelerators using OpenAI APIs, Codex, Salesforce, automation platforms, and lightweight applications
• Rapidly prototype and iterate on solutions that improve forecasting, pipeline management, account planning, territory operations, deal execution, customer insights, and productivity
• Partner directly with Sales, Solutions, RevOps, Systems, Finance, and Enablement teams to operationalize AI into day-to-day workflows
• Build reusable “golden workflows,” templates, and operational tooling that can scale across the GTM organization
• Translate operational pain points into practical AI-enabled systems and automation opportunities
• Help define best practices, governance, and guardrails for deploying AI within GTM operational workflows
• Drive adoption through hands-on training, pair building sessions, documentation, and direct collaboration with operators
• Serve as a strategic thought partner to GTM leadership on how AI can reshape operational processes and field productivity

Benefits

• OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed