Revenue Operations + Strategy Lead

Eisen•New York, NY

5d•Remote

About The Position

Build the machine that turns named target accounts into closed revenue and collected invoices. Own the full pipeline - target lists, sourcing, warm intro routing, CRM hygiene, seller enablement, closing mechanics, billing - and the operating system around it: capacity planning, comp plans, forecasting, and board-level revenue reporting. This is a doer role, not a manager role. You’ll have a budget for consultants and tooling, but the judgment and architecture are yours. Start simple, iterate fast, and build something that works at twenty deals and still works at two-hundred. This is an experimentation job - some bets will work, some won’t, and the point is to learn fast and compound what works. About Eisen Eisen is the account compliance infrastructure for financial services. We are transforming how banks, brokers, and fintechs handle regulated compliance. We manage the entire lifecycle -starting with escheatment - delivering flawless, regulator-ready documentation end-to-end. We are already the trusted infrastructure for companies like Ramp, Adyen, and BinanceUS. If you want to take an archaic, multi-trillion-dollar industry and modernize it with elegant, scalable technology, you belong here.

Requirements

4–8 years in revenue ops, sales ops, or GTM ops at a high-growth B2B company
Experience enabling sales into financial institutions, regulated enterprises, or similarly complex upmarket buyers
Hands-on CRM fluency - you’ve built pipeline infrastructure from scratch
Comfort with comp plan design, capacity modeling, and board-level reporting
Analytical chops: spreadsheets, BI tools, ideally SQL
Similar stage experience (post-seed through Series B) with limited resources and fast iteration
A doer mentality - ship something simple that works over something comprehensive that doesn't exist yet

Nice To Haves

Prior experience at a Series A-C stage company where you helped build operations from the ground up
Experience temporarily owning a finance function or working closely with finance leadership
Experience with CRM systems, project management tools, and operational tooling (e.g., Salesforce, HubSpot, Asana, or similar)

Responsibilities

Named target lists and account intelligence - who we’re going after, why, and in what order
Strategic account planning - partner with the CEO on enterprise targets; map user champions and executive sponsors, design the pursuit strategy, and extract learning from every at-bat whether we win or not
Sourcing and warm intro routing - map the network, build the process, define the outbound playbook when no warm path exists
CRM as single source of truth - pipeline stages, exit criteria, lead scoring, intent signals, deal evaluation
Closing mechanics and deal desk - pricing guardrails, proposal structure, margin protection, approval workflows as deal sizes grow
Billing, renewals, and platform expansion - clean handoff to invoicing, renewal cadence, QBR structure, and the cross-sell motion that determines which existing customers get pitched which new products, in what order, at what price point. Net revenue retention is the metric that proves the platform thesis
Capacity planning - when to hire, territory design, pipeline coverage ratios, ramp modeling
Comp plan design - AE quota and OTE, SDR incentives, CSM variable comp; simple, aligned, competitive
Revenue forecasting and board reporting - bottoms-up forecast, unit economics by segment, customer concentration, the narrative that drives the next fundraise
The operating cadence - weekly pipeline review, monthly forecast, quarterly segment review with the CEO