AI Workflow Designer

USA Clinics Group•Northbrook, IL

15h•Onsite

About The Position

USA Clinics Group is the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with over 170 clinics nationwide. Founded by Harvard-trained physicians, our mission is to deliver life-changing, minimally invasive care close to home. We are building a culture where innovation, compassion, and accountability thrive. We are looking for a team member to join our fast-growing, mission-driven company. The AI Workflow Designer serves as the organization's AI workflow architect, responsible for designing, optimizing, and deploying AI-powered prompts, agents, automations, and business workflows that improve operational efficiency and decision-making. This role partners with department leaders to transform manual processes into scalable AI-driven solutions that support recruiting, credentialing, revenue cycle, finance, marketing, operations, and clinical support functions.

Requirements

Bachelor's degree in Business, Technology, Computer Science, Data Analytics, Operations, Communications, or related field preferred.
Minimum 3 years of experience in process improvement, workflow design, business operations, automation, AI implementation, or related fields.
Demonstrated experience creating prompts, workflows, automations, or AI-assisted business processes.
Strong analytical, problem-solving, and systems-thinking skills with the ability to translate business needs into practical solutions.
Excellent written communication skills with the ability to create clear instructions, prompts, SOPs, and workflow documentation.

Responsibilities

Design, test, and optimize prompts, AI workflows, agents, copilots, and automation solutions that support business operations.
Partner with department leaders to identify repetitive, manual, or high-volume processes suitable for AI and automation.
Build and maintain a centralized library of prompts, workflows, SOPs, templates, and AI best practices.
Analyze business processes and redesign workflows to improve efficiency, quality, scalability, and user experience.
Develop governance standards, quality controls, and documentation for AI-generated content and automated workflows.
Collaborate with AI engineers, product managers, operations leaders, and end users to implement AI solutions that solve business challenges.
Train employees on effective prompt engineering techniques and AI-assisted workflows.
Monitor workflow performance, user adoption, accuracy, and business impact to continuously improve AI solutions.
Design and optimize prompts for recruiting, credentialing, revenue cycle, finance, marketing, operations, and executive leadership teams.
Build AI-powered workflows using platforms such as ChatGPT, Copilot, Gemini, Claude, Power Automate, Zapier, Make, and AI agent frameworks.
Create automated systems for document generation, reporting, candidate screening, provider onboarding, denial analysis, content creation, and operational support.
Evaluate emerging AI tools and workflow technologies to identify opportunities for automation, productivity improvement, and organizational scalability.