AI Value Program Senior Manager

Verizon • Basking Ridge, NJ

1d • Hybrid

About The Position

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... As a Senior Manager of AI Value team, you will be responsible for defining and driving measurable business values across Verizon Business Marketing for AI initiatives. You’ll work closely with the AI Product owners and stakeholders to ensure AI investments translate into tangible financial and operational outcomes such as increased ARPU/ARPA, reduced churn and positive ROI. This role sits at the intersection of business, data science, technology and finance with success measured by ability to turn frontier AI into business value. You will be expected to: Build and shape the value creation function by developing repeatable frameworks, ROI models, value narratives and collateral to help product owners and stakeholders understand and measure the impact of AI adoption and integration. Drive measurable revenue growth and marketing efficiency through AI use cases across VBG marketing. Partner with product owners to drive initiatives from ideation, business case to measurable impact. Ensure delivery against defined value targets such as: financial impact, churn reduction, increase in ARPU/ARPA, AI adoption rate, Time to value of AI initiatives, and accuracy and performance of AI models/agents. Create Business Cases and report on revenue lift, cost savings, ROI and operational efficiency. Build and maintain standardized ROI, TCO and value modeling tools. Collaborate with cross-functional teams and product owners to translate business problems into AI-driven solutions and ensure alignment. Partner with product owners to champion adoption of AI tools and insights, drive process improvements and best practices to improve engagement and scale AI use cases. Establish governance for responsible AI and value measures.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of relevant experience in consulting, marketing, analytics or digital transformation.
• Business Case development and tracking.
• Experience developing KPIs to measure program success.
• Experience managing cross-functional programs.
• Presentation experience up to the SVP level.
• Stakeholder management experience.
• Experience translating between business and technical teams.
• Willingness to travel up to 10%.

Nice To Haves

• Experience working with AI/ML teams or products.
• Familiarity with data tools (SQL, Python, BI tools).
• Financial modeling experience.
• Experience in B2B telecom.
• MBA or advanced degree.
• Strong communication.

Responsibilities

• Build and shape the value creation function by developing repeatable frameworks, ROI models, value narratives and collateral to help product owners and stakeholders understand and measure the impact of AI adoption and integration.
• Drive measurable revenue growth and marketing efficiency through AI use cases across VBG marketing.
• Partner with product owners to drive initiatives from ideation, business case to measurable impact.
• Ensure delivery against defined value targets such as: financial impact, churn reduction, increase in ARPU/ARPA, AI adoption rate, Time to value of AI initiatives, and accuracy and performance of AI models/agents.
• Create Business Cases and report on revenue lift, cost savings, ROI and operational efficiency.
• Build and maintain standardized ROI, TCO and value modeling tools.
• Collaborate with cross-functional teams and product owners to translate business problems into AI-driven solutions and ensure alignment.
• Partner with product owners to champion adoption of AI tools and insights, drive process improvements and best practices to improve engagement and scale AI use cases.
• Establish governance for responsible AI and value measures.

Benefits

• health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year and up to 6 personal days per year
• paid parental leave
• adoption assistance and tuition assistance
• incentive based position with the potential to earn more
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees