About The Position

The AI Delivery Hub supports Amadeus’ transformation into an AI-first organization by designing, building, and delivering AI solutions from concept through implementation. The AI Assistant team is a product incubation group that designs, validates, and scales AI-native solutions for travelers to plan, book, and manage trips through emerging AI interfaces. The Commercial & Strategy team manages relationships with AI assistant partners, identifies opportunities, develops commercial frameworks, and shares market insights to guide product priorities. The AI Strategic Partnerships & Business Development Manager serves as a strategic link between Amadeus and AI assistant partners, such as Gemini and ChatGPT. The role combines relationship management and knowledge of Amadeus’ product portfolio with consultative discovery and commercial awareness. The manager translates partner needs into relevant Amadeus solutions, shapes opportunities collaboratively, and advances promising conversations toward clear commercial outcomes. The role works closely with Product, Product Marketing, Engineering, and other internal teams in an evolving, cross-functional, AI-first environment.

Requirements

  • Relevant experience in strategic partnerships, business development, consultative selling, solutions consulting, enterprise sales, account management, or a related area.
  • Strong relationship-building, customer discovery, solution-framing, and stakeholder-mapping skills.
  • Ability to gather, organize, and clearly communicate market and customer insights.
  • Commercial judgment and ability to learn Amadeus’ capabilities and connect them with customer needs.
  • Comfort working in an evolving, cross-functional environment.
  • Curiosity about AI technologies and ability to understand core concepts related to AI assistants, large language models, agentic experiences, and AI-enabled travel use cases.

Nice To Haves

  • Experience in travel technology, SaaS, platform businesses, or another relevant technology environment; transferable experience from related sectors is also welcome.
  • A university degree in business, technology, economics, engineering, or a related field; equivalent professional experience is equally valued.

Responsibilities

  • Develop and maintain relationships with AI assistant partners, from initial engagement through ongoing collaboration.
  • Lead consultative discovery conversations to understand partner needs and identify suitable solutions.
  • Build knowledge of Amadeus’ portfolio across content, booking, orchestration, post-booking, payments, and infrastructure.
  • Identify and develop business opportunities in partnership with internal teams.
  • Create account development plans and commercial strategies.
  • Prepare commercial proposals and align them with relevant stakeholders.
  • Support the negotiation of complex agreements.
  • Share structured market insights, including partner priorities, decision-making criteria, and the role of travel in partners’ strategies.
  • Map partner stakeholders and identify key decision-makers and advocates.
  • Collaborate closely with Product, Product Marketing, and Engineering teams.
  • Contribute to learning sessions and share relevant insights across teams.
  • Explore effective ways of working in an AI-first environment and share learnings with the wider Amadeus community.

Benefits

  • Competitive remuneration, including salary, bonus, equity, and benefits.
  • Individual and company annual bonus.
  • Vacation and holiday paid time off.
  • Health insurance and other competitive benefits.
  • Flexible hybrid schedule and flexible working model.
  • Professional development through online learning hubs with technical and soft skills training.
  • Supportive work environment that supports career and personal and family life.
  • Diverse and inclusive workplace.
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