AI Solutions Sr Principal Engineer

PepsiCo • Plano, TX

6d

About The Position

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
• 12+ years in enterprise architecture / platform engineering / solution architecture, with experience designing and governing enterprise-scale platforms.
• Proven experience architecting AI/agentic solutions in production, including security, governance, auditability, and operability.
• Must-have SaaS agentic platform experience: Salesforce Agentforce architecture experience (required) including agent/action design, security model, and enterprise integration patterns.
• ServiceNow AssistNow/Now Assist architecture experience (required) including ITSM/Knowledge patterns, ACL/security model, and enterprise integration patterns.
• Strong hands-on architecture experience on Salesforce (Sales/Service Cloud, platform security model, integration patterns).
• Strong hands-on architecture experience on ServiceNow (ITSM/Knowledge/Platform, ACL/security model, integration patterns).
• Proficiency in Python, Java, or C++ (ability to engage engineering teams and design tool/service interfaces).
• Platform architecture for distributed systems, including multi-tenant design and environment isolation (dev/test/prod).
• Strong integration architecture background including API gateway-based patterns, identity integration (SSO/OAuth), and contract-driven interfaces; experience integrating with systems of record such as Salesforce and ServiceNow (SAP integration is a plus).
• Strong operational readiness mindset: defining SLOs, observability standards (logs/metrics/traces), CI/CD gates (testing, security scans, approvals), and production support runbooks.
• Ability to drive adoption through documentation, reference implementations, and enablement of engineers and architects across teams.
• Experience and working knowledge of agentic AI frameworks (e.g., LangChain, CrewAI, MCP, A2A) and deploying AI solutions on AWS/Azure/GCP.
• Strong understanding of designing AI agents (tools/actions, orchestration, memory/state, evaluation) and incorporating advancements in AI/ML responsibly

Nice To Haves

• Master’s degree (MBA, MIS, MS in CS/Engineering) preferred.

Responsibilities

• Define solution architecture patterns for Agentforce and AssistNow implementations, including how agent capabilities are designed, integrated, and governed across enterprise SaaS environments.
• Document, maintain, and continuously update engineering principles, governance framework, and reusable patterns to ensure consistent delivery and reduce bespoke implementations across platforms.
• Work with enterprise platform teams to ensure solution architectures are reviewed and approved per established patterns; govern edge use cases and deviations via controlled, case-by-case review.
• Enable adoption through clear documentation and guidance so delivery teams can implement solutions consistently across Agentforce and AssistNow, aligned to platform standards and governance expectations.

Benefits

• Paid parental leave
• vacation
• sick
• bereavement
• Medical
• Dental
• Vision
• Disability
• Health
• Dependent Care Reimbursement Accounts
• Employee Assistance Program (EAP)
• Insurance (Accident, Group Legal, Life)
• Defined Contribution Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior