AI Solutions Specialist

Boston Globe Media • Boston, MA

7d • Onsite

About The Position

Boston Globe Media Partners is looking for an AI Solutions Specialist to build and maintain the AI-powered workflows that serve our newsrooms and business teams. This person will connect internal databases to LLMs, build agent workflows, write production prompts, and stand up the integrations that make AI tools useful across the organization without requiring dedicated engineering capacity. This is a hands-on building role. You will spend your time creating working solutions. The right candidate knows their way around modern AI tools, can ship things quickly, and is comfortable working across a wide range of use cases, from editorial automation to business process improvement.

Requirements

• Deep, practical familiarity with LLMs and AI tools (ChatGPT, Claude, Gemini, or similar). You should be someone who builds with these tools daily
• Experience working in a news organization, preferably in a newsroom, with a deep understanding of editorial workflows, standards, and practices. Must be able to recognize what makes a strong piece of editorial content and hold your own output to newsroom standards, so the work you ship to newsrooms is usable without rounds of editorial rework.
• Ability to connect APIs, work with databases, and build lightweight integrations. You do not need to be a software engineer, but you should be comfortable working with APIs, and using no-code/low-code platforms to get things done.
• Experience writing production prompts and building agent workflows (e.g., using tools like LangChain, custom GPTs, Claude projects, or similar)
• Strong communication skills and the patience to work with people across a wide range of technical comfort levels
• Bias toward action. This is a new function and you will need to figure things out as you go.
• 1-2 years of relevant experience. Could come from journalism, product, operations, data, or a technical role where you have been the person building AI solutions for others.
• A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment

Nice To Haves

• Experience in a newsroom or media organization
• Familiarity with CMS platforms (Arc XP, WordPress)
• Python, JavaScript, or SQL proficiency
• Experience with vector databases, RAG architectures, or similar retrieval patterns
• Understanding of editorial workflows, content publishing, and audience development

Responsibilities

• Build AI Workflows and Integrations
• Connect internal databases, content systems, and business tools to LLMs to create useful, repeatable workflows
• Build and maintain agent-based workflows that automate or augment manual processes (e.g., metadata population, content tagging, research synthesis, sales prospecting)
• Write and maintain production-quality prompts for specific use cases across editorial, sales, HR, finance, and operations
• Stand up integrations between AI platforms and existing tools (Arc XP, WordPress, CRM systems, internal databases) without requiring engineering sprints
• Support Enablement Efforts
• Support the Enablement Lead in training and onboarding teams on new AI tools and workflows
• Create and maintain documentation for all deployed AI workflows and tools
• Provide hands-on technical support when teams encounter issues with AI tools or need help adapting workflows to new use cases
• Tool Administration
• Help manage the company's AI tool stack (ChatGPT Enterprise, Elvex, Arc AI, ElevenLabs, and others as they emerge)
• Monitor usage, track costs, and flag optimization opportunities
• Support rollout and onboarding of new AI tools to specific teams

Benefits

• The hourly rate for this role is $35.00 - $45.00.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed