AI Solutions Demo Engineer

Avaya • New York, NY

50d • $105,000 - $135,000 • Onsite

About The Position

This position requires a blend of professional customer-facing engagement and technical execution. The role involves architecting and deploying apps, developing AI agents to showcase Customer Experience (CX) technology, and delivering these technical demos to enterprise customers in high-level meetings. The individual will translate complex logic into business value. This essential role directly supports Avaya’s sales motion for selling Avaya Infinity, particularly through demonstrations conducted at the New York City Executive Briefing Center. The demo specialist will create AI Agents using the Model Context Protocol (MCP) to showcase advanced examples and use cases of Avaya's cutting-edge technology. As Avaya Infinity's capabilities broaden, the complexity of sales demos increases, requiring dedicated resources to develop comprehensive use cases and integration examples. Providing tangible "show me" demonstrations is vital for building customer excitement and relationships. Meeting customer requirements in RFPs often necessitates real, working demos to prove compliance with specified capabilities.

Requirements

• Command of front-end technologies to ensure demos are visually polished and highly functional.
• Using Node.js and experience with RESTful APIs and WebSocket integrations.
• Comfort with AI tools, LLMs, and agentic processes. Ability to learn and implement new libraries quickly.
• Experience with Azure network and Google Cloud (Identity management, serverless functions, and scaling).
• Proactive approach to version control and documentation.
• Exceptional ability to demo to customers and collaborate as a reliable team player.
• Proven ability to pick up new SDKs, APIs, and cloud services on the fly.
• Ability to translate technical features into engaging, customer-ready stories.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

• Prior experience in Demo Development, Developer Relations, Selling with Demos, or a relevant background at a SaaS company focused on AI-integrated tools.

Responsibilities

• Develop Demos: Architecting and deploying apps and developing AI agents to showcase Customer Experience (CX) technology.
• Deliver Demos to Enterprise Customers: Joining high-level meetings to present technical demos and translating complex logic into business value.
• Develop AI Agents with Model Context Protocol (MCP) to demonstrate various examples and use cases of Avaya's technology.
• Rapid Prototype Development: Architect and deploy apps using Node.js and other modern script frameworks to showcase Avaya’s core technology.
• AI Integration: Implement agentic workflows, LLM and MCP integrations, and modern AI patterns to showcase the future of communication.
• Cloud Orchestration: Deploy and manage backend services across cloud based & core network engineered environments.
• Cross-Functional Collaboration: Act as a bridge between marketing, sales, and product teams to ensure demos align with current roadmap capabilities.

Benefits

• performance-related bonus
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed