AI Solutions Analyst

Reynolds Consumer ProductsLake Forest, IL
Onsite

About The Position

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We are passionate about achieving results and have fun winning as a team! We provide amazing job opportunities for growth with competitive hourly pay and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you! We currently have an opportunity for a AI Solutions Analyst at our Corporate Headquarters in Lake Forest, IL.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
  • 1 to 5 years of experience in business analysis, solution design, or a related IT role.
  • Hands-on experience with generative AI tools and prompt engineering such as AWS Bedrock, Microsoft Copilot, or Databricks
  • Experience translating business requirements into technical solutions.
  • Familiarity with process mapping and continuous improvement methodologies.
  • Experience with analytics tools such as Power BI or Excel.
  • Strong communication and facilitation skills, with the ability to engage both technical and non-technical audiences.

Nice To Haves

  • Experience in consumer package goods or manufacturing environments.
  • Familiarity with SAP ECC/S4 ERP, Microsoft Dynamics CRM.
  • Exposure to automation tools such as Power Automate, Automation Anywhere, or AWS Step Functions.
  • Certifications in business analysis, AI or machine learning fundamentals, or related areas.
  • Knowledge of APIs, integrations, or data pipeline concepts.

Responsibilities

  • Partner with stakeholders across supply chain, finance, marketing, and operations to identify automation and AI opportunities.
  • Facilitate workshops to uncover pain points, define use cases, and align on solution direction.
  • Translate business needs into clear requirements, user stories, and acceptance criteria.
  • Design AI-driven and automation-enabled solutions, including workflows, integrations, and system interactions.
  • Partner with IT and development teams to deliver scalable, secure, and enterprise-aligned solutions.
  • Develop and refine prompts and workflows for AI tools such as Microsoft Copilot, AWS Bedrock, and Databricks.
  • Monitor AI outputs for quality, bias, and accuracy, and help implement guardrails and best practices.
  • Stay current with emerging AI and automation trends to continuously improve solutions.
  • Analyze current processes, design future-state workflows, and identify efficiency gains.
  • Support change management efforts, including training, communications, and adoption tracking.
  • Create documentation such as standard operating procedures, runbooks, and knowledge base content.
  • Support User Acceptance Testing ensuring solutions meet business expectations.
  • Build dashboards and reports to track performance, usage, and business impact.
  • Measure return on investment and continuously optimize deployed solutions.
  • Serve as a subject matter expert for enterprise AI productivity tools such as Microsoft 365 Copilot.
  • Deliver training sessions and workshops for both technical and non-technical audiences.
  • Develop practical resources such as prompt libraries and workflow guides to drive adoption.

Benefits

  • competitive hourly pay
  • 5% annual incentive provided the business meets financial goals and the individual meets their performance goals
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