AI Product Strategist

Emory•Atlanta, GA

1d•Hybrid

About The Position

We are seeking an AI Product Strategist to join the cross-enterprise Emory Digital Artificial Intelligence team, reporting through the Chief Artificial Intelligence Officer for Emory University and Emory Healthcare. This role plays a critical part in supporting the development, implementation, and ongoing enhancement of predictive models and AI-driven platforms and applications across the enterprise. The AI Product Strategist serves as a product owner, scrum master, and business analyst, partnering with AI leadership, technical teams, and business stakeholders to define product strategy, manage delivery, and drive adoption. This role ensures AI products align with governance and measurement frameworks while delivering measurable operational, clinical, and organizational value. You will work on a mixture of co-development and custom dev work while also playing a critical role on vendor assisted initiatives. This position will work onsite 1 day/week every other week at our Northlake Parkway office location in Atlanta.

Requirements

Bachelor's degree in Business Administration, Computer Science, Healthcare Administration, or a related field
2+ years of experience in a product, platform, or related program/project management role supporting the end-to-end product lifecycle of custom, semi-custom, and/or vendor-developed digital solutions
Experience working in an agile product development environment.
Experience developing product deliverables such as roadmaps, backlogs, process maps, workflow diagrams, and future-state vision artifacts.
Foundational understanding of AI and data science methodologies and concepts, with a strong interest in continuous learning related to artificial intelligence, machine learning, and DevOps/MLOps.
Strong analytical, organizational, and stakeholder management skills.

Nice To Haves

Experience working on Epic AI agent workstreams
Master's degree in Business Administration, Computer Science, Healthcare Administration, or a related field
Minimum 3 years of additional relevant experience
Project management, agile, product management, Lean Six Sigma, process design, design thinking, Azure, AWS, Epic, or related certifications
Knowledge of healthcare industry operations and digital health, including AI-enabled applications.
Familiarity with governance and measurement frameworks for AI initiatives in enterprise environments.
Hands-on experience with AI/ML technologies, platforms, or data science tools.
Strong data visualization and reporting skills to communicate product performance and insights.
Experience driving product adoption and managing organizational change.

Responsibilities

Develop and maintain product strategy and roadmap for one or more AI-enabled products in collaboration with AI leadership and stakeholders across Emory Digital and business units.
Partner with governance and measurement teams to establish and track product KPIs, including ROI, patient outcomes, operational efficiency, and time savings.
Plan and support product rollout and adoption activities, including demonstrations and training, in collaboration with AI leadership, product strategy peers, and Emory learning and development teams.
Create and maintain product and project management deliverables to align stakeholders on vision, future-state workflows, and strategic objectives.
Develop, manage, and prioritize product backlogs, including features, epics, and user stories, in collaboration with scrum team members, AI leadership, and product business owners.
Partner with Emory's project and program management teams to ensure alignment with project governance, reporting, and delivery standards.
Work with business leaders, team members, and stakeholders to understand pain points in existing technical solutions and manual processes.
Gather and document functional requirements for AI applications and products and translate requirements into clear user stories and acceptance criteria.
Collaborate with technical development and implementation teams to translate functional requirements into technical requirements and delivery tasks.
Coordinate efforts to disambiguate requirements and perform root-cause analysis of product issues.
Serve as scrum master for assigned product teams, leading agile ceremonies including sprint planning, reviews, and retrospectives.
Promote agile best practices and continuous improvement across product teams.
Assist with vendor management activities related to AI products and platforms.
Coordinate requests for vendor support as needed to ensure product success.
Partner with Emory marketing and communications teams to develop and deliver communications announcing product releases, new features, training opportunities, and project outcomes.
Support adoption and change management activities to ensure successful implementation and sustained use of AI products.