AI Product Specialist
About The Position
The AI Product Specialist helps ensure that OneStream’s existing and new AI solutions are thoroughly tested and meet customer expectations. The role also contributes to customer-facing solution guides and how-to documentation, and helps build and maintain information-management processes so end users can make effective use of OneStream’s AI capabilities. The position is part of the AI Product and Engineering team, which bridges AI research and products to deliver measurable value to end users. OneStream’s AI solutions span areas including time-series forecasting, anomaly detection, and natural language processing. The team’s mission is to lower the barrier for organizations and people to benefit from AI.
Requirements
- Bachelor’s degree or similar work experience.
- Experience with AI tools and frameworks.
- Knowledge of machine learning algorithms, data analysis, and programming.
- Experience working in a cross-functional team.
- Be a self-starter who continuously learns how the AI solutions work.
- Excellent written and verbal interpersonal skills.
- Interest in continuous learning as the AI field evolves.
- Comfort working with minimal direction and in evolving processes.
- A tendency to seek technology-based improvements to existing processes.
- Excellent organization, scheduling, project management, and multitasking skills.
Nice To Haves
- Experience with coding.
- Experience working with a development team.
- Interest in growing into other roles and opportunities on the team, such as AI consulting or AI development.
Responsibilities
- Test new and existing AI solutions and log bugs and issues in the software issue management system.
- Troubleshoot and debug issues collaboratively with Product Specialists, AI Solution Developers, and Solution Consultants.
- Participate in daily standups to report on the status of product release cycles.
- Suggest product enhancements to improve the user experience of AI solutions.
- Communicate with the internal consulting team to understand how products are used and inform future test strategies.
- Contribute to solution guides, how-to guides, and other customer-facing documentation.
- Contribute to improving existing documentation management procedures.
- Contribute to test plans for new solutions.
- Train new team members to fulfill the Product Specialist role.
Benefits
- Excellent medical plan
- Dental and vision insurance
- Life insurance
- Short- and long-term disability
- Vacation time
- Paid holidays
- Professional development
- Retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
