Sr. AI Product Manager - Hybrid

Cisco•San Jose, NC

5d•$191,400 - $323,600•Hybrid

About The Position

The Enterprise AI Platforms and Enablement team is a high-impact group formed from experts across CX, IT, and Design. They own key platforms like Circuit and Enterprise Search, serving as the central engine for Cisco’s enterprise AI strategy. The team is dedicated to driving the development and launch of advanced AI-powered automation products that streamline workflows across engineering, finance, and general employee domains. Their work fits into the larger picture by enhancing productivity and integrating seamlessly with enterprise platforms to support business goals. As a Senior AI Product Manager, you will play a critical role in shaping our product portfolio across two strategic pillars: Infrastructure Efficiency and User Experience. You will drive initiatives to optimize token costs through engineering collaboration and build "super agents" via our Agent Builder project to manifest advanced user experiences on the web. You will own the product lifecycle, monitoring usage metrics closely to identify adoption trends and proactively implementing strategies to maintain our ambitious productivity targets. By translating complex technical requirements into actionable roadmaps, you will work cross-functionally to ensure every product we ship is secure, cost-effective, and delivers measurable value to our global workforce.

Requirements

10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning).
Proven track record of launching successful products from concept to pilot to deployment in enterprise environments.
Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures.
Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments.

Nice To Haves

Deep expertise in generative AI or large-scale automation platforms.
Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements.
Experience facilitating workshops, focus groups, and user testing.
Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle).
Strategic vision with a hands-on approach to execution and metric-driven product management.

Responsibilities

Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals.
Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs).
Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards.
Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira).
Champion privacy-by-design, ensuring features such as “right to be forgotten,” persistent memory controls, and secure user data handling are prioritized and implemented.
Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs.
Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption.
Collaborate with internal security/AI teams to develop and vet an internal skills marketplace, enabling secure skill sharing and automation.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)