Ai Product Manager

Fasken • Montreal, QC

35d • Hybrid

About The Position

Are you passionate about AI, digital transformation, and the future of work? Do
you excel at creating an impact through technology, empowering people, and
driving firm‑wide adoption of innovative tools? Do you thrive at the
intersection of strategy, user experience, and emerging technologies? If so, we
want to meet you!

By joining Fasken, you will play a key role in shaping how our people work,
collaborate, and unlock value with Microsoft 365 and AI technologies, including
Copilot and other advanced productivity tools. In this role, you will drive
employee awareness, adoption, and satisfaction, build strong relationships with
technology partners such as Microsoft, and guide the full lifecycle of our M365
and AI solutions, from design and development to testing, release, updates, and
ongoing evolution.

Requirements

• You own a bachelor’s degree in Computer Science, Information Technology, or a related field, or a Business Analyst certification
• You have eight (8) or more years of experience in in‑house product management roles, digital transformation roles, or scaling IT solutions
• You have three (3) or more years of experience managing M365 and AI tools, monitoring adoption, and integrating them with existing systems
• You have a strong interest in AI/machine learning (Copilot, GPT, LLMs) and can translate technical advances into business value
• You demonstrate strong analytical, organizational, and digital skills, with solid expertise across Microsoft 365 and AI technologies, enabling you to translate technical advancements into business value and operate effectively within complex, fast‑paced environments
• You are pragmatic, collaborative, influential, and results‑driven, showing integrity, cognitive flexibility, and leadership in change enablement, supported by excellent communication and interpersonal abilities that foster effective relationships across the firm
• You are proficient in English and French, both orally and in writing. Bilingualism is required because the person hired will be part of the national team. Therefore, the person will be asked to respond to requests from all our offices in Canada and will be required to prepare notifications in French and English

Nice To Haves

• You have Microsoft 365 certifications (preferred)
• You have experience in a law firm or professional services environment, which will be considered an asset

Responsibilities

• You will take responsibility for the execution of the strategy and roadmap for M365 and AI applications
• You will develop tangible applications that maximize business value from assigned M365 and AI technologies, including Copilot, Teams, SharePoint, OneDrive, Outlook, and related services
• You will measure and document productivity gains and business benefits by developing impact cases and value stories in collaboration with business units
• You will evaluate and manage AI applications and Microsoft releases, including communicating upcoming changes and managing rollout plans
• You will lead the implementation of new products and features defined by the CITO
• You will analyze, redesign, and optimize business processes to enable the use of AI technologies that improve quality, efficiency, effectiveness, and value
• You will collaborate with AI teammates and stakeholders to identify impactful changes and provide support to employees and technical resources
• You will represent AI and M365 products to enterprise architecture, project portfolio, procurement, and change management teams
• You will establish configuration and operating standards for AI and M365 applications in coordination with IT colleagues
• You will manage product dependencies and identify opportunities to streamline processes
• You will track high‑impact issues and collaborate with vendors and internal support teams to ensure timely escalation when required
• You will promote user adoption of AI, M365 products, and Copilot by overseeing the change management program, coordinating enablement initiatives for lawyers and staff, and ensuring hands‑on support for Copilot adoption.

Benefits

• For a competitive total compensation package
• For a flexible workplace integrating teleworking in which life balance is at the heart of our priorities
• For a health and wellness reimbursement program, an insurance plan that adapts to your needs, telemedicine services and a generous retirement savings plan
• For a friendly work atmosphere where the values of respect, openness, innovation, diversity, equity and inclusion are put forward
• For a culture and leaders who promote an excellent employee experience by prioritizing autonomy, recognition, collaboration and the development of full potential
• To be part of a company that is committed and gives back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level