AI Process Consultant

Lyra Technology Group•Portland, ME

2d•Hybrid

About The Position

AI Process Consultant Systems Engineering, a Lyra Technology Group portfolio company, is looking for a strategic, client-focused AI Process Consultant to help our clients navigate the AI landscape with clarity and confidence. In this role, you won't be focused on building AI systems - you'll be making sure the right ones get built, for the right reasons, and that organizations actually adopt and benefit from them. You'll lead discovery, map workflows, facilitate stakeholder conversations, develop the business case, and guide clients through change. You'll partner closely with our AI Engineer to bridge the gap between business vision and technical execution. This is a high-visibility, high-impact role for someone who thrives at the intersection of strategy, people, and technology.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, Data Analytics, Engineering, or a related field; relevant experience may be considered in lieu of formal education.
3+ years in consulting, business analysis, process improvement, or a client-facing strategy role
Strong facilitation, communication, and executive presentation skills
A genuine curiosity about AI and a solid understanding of its practical business applications
Ability to map workflows, structure ambiguous problems, and drive stakeholder alignment
Project management experience with a track record of delivering on time
A collaborative, low-ego approach - you work well with technical partners and non-technical clients alike
Entrepreneurial mindset with a bias toward action, ownership, and helping build a growing AI practice
Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.

Nice To Haves

Experience in an MSP or technology services environment
Hands-on involvement in AI or automation projects
Change management certification or methodology experience
Familiarity with the Microsoft AI ecosystem and how tools like Copilot and Azure AI can be applied to improve workflows and productivity

Responsibilities

Lead AI use case discovery and opportunity assessments with clients
Map business processes and workflows to identify where AI delivers the highest value
Build and present ROI-driven business cases to executive stakeholders
Manage client relationships and serve as a trusted strategic advisor throughout engagements
Facilitate workshops, alignment sessions, and change management planning
Translate business needs into clear technical requirements for our AI engineering team
Develop and deliver compelling presentations and project deliverables
Contribute to the ongoing development of our AI consulting methodology and internal playbooks
Support client adoption by guiding end users through new AI-enabled workflows, including targeted training sessions and practical enablement.