AI Process Analyst

Netskope

6d•$85,500 - $173,000•Remote

About The Position

The AI Process Analyst sits at the intersection of business strategy and emerging technology. In this role, you will partner with stakeholders across Marketing, Sales, Operations, Accounting, Finance, HR, and Support to deeply understand their objectives and reimagine existing workflows in an AI-native manner. Your goal is to move beyond incremental improvements, building unified, persona-based experiences consisting of AI-built applications and autonomous agents that leverage our core enterprise systems.

Requirements

5 + years of experience in a role connecting business needs with technological solutions. We welcome candidates from either the technical or business side who demonstrate strong logical reasoning.
Can provide specific examples of building and deploying AI-driven applications and autonomous agents that consolidate fragmented tasks into a singular, persona-based experience.
A general understanding of how modern business systems work, including how data moves between objects and the basic logic of relational databases.
A general understanding of enterprise platforms such as Salesforce, NetSuite, and Workday and their standard business workflows.
An innate ability to see a list of manual steps and reimagine them as a seamless, automated flow.
Proficiency in prompting across various LLMs (e.g., OpenAI, Anthropic, Gemini) and a foundational understanding of AI agent development and orchestration.
Ability to quickly grasp diverse business models and identify specific opportunities where AI can move the needle.
Thrive in undefined environments. Possess a constant curiosity and a drive to learn through experimentation, iterative building, and navigating ambiguity without a map.
Exceptional ability to write clearly and distill complex technical or process-driven concepts into simple, actionable insights.
A deep understanding of the intersection of humanity and technology — ensuring tools are intuitive and enhance the human work experience.

Responsibilities

Collaborate with business leads to identify pain points and document current-state processes with an eye for transformation.
Challenge the status quo by reimagining how work gets done when AI is the primary driver rather than an afterthought.
Build and deploy AI-driven applications and autonomous agents that consolidate fragmented tasks into a singular, persona-based experience.
Ensure AI experiences effectively connect to and utilize our enterprise tech stack — specifically Salesforce, NetSuite, and Workday — as the primary Data of Record (DoR).
Act as the bridge between technical possibilities and business realities, ensuring AI solutions provide tangible value and high adoption rates.