AI Platform & Operations Engineer

Facet

5d•$160,000 - $180,000•Remote

About The Position

Facet was founded in 2016 on the belief that objective, personalized financial advice is essential to living well. Our mission is to empower people to live more enriched lives by delivering a new standard of advice. By removing asset minimums, we provide holistic planning that goes far beyond investments to address every way money impacts life. To achieve this, we leverage a "human-plus-tech" approach, combining the expertise of CFP® professionals with cutting-edge AI and automation. This model allows Facet to integrate advice into our members’ entire financial picture—all for an affordable, flat membership fee. Our commitment to innovation and member success has earned national recognition, including being ranked the #1 Best Financial Advisory Firm 2025 by USA TODAY and named to Newsweek’s list of America’s Top Financial Advisory Firms 2025. With an A+ BBB Rating and a Trustpilot “Excellent” score (as of Sept. 16, 2025), we are proud to be redefining the industry for our members and our team alike. Why Join the Facet Security & Platform Engineering Team? Reinvent the Experience: Have the agency to build new ways of working by treating the platform as a product, directly improving experience throughout the company via self-service and high-leverage automation. Work with Cutting-Edge Technologies: Work at the technical forefront, leveraging best-in-class serverless and AI infrastructure (FaaS, LLMs, Vector Databases) to redefine financial services. Directly Drive Company Growth: Your foundational work in speed, security, and scalability is the engine that enables Facet's rapid growth and delivers superior financial outcomes for thousands of members.

Requirements

Experience: 4-8 years of experience in a Platform, DevOps, or Site Reliability Engineering role.
Cloud Native: Deep experience with AWS and/or GCP, specifically focused on serverless architectures. (Note: We are a Kubernetes-free environment; expertise in Serverless/FaaS is essential).
Infrastructure-as-Code: Expert-level proficiency with Terraform and a "policy-as-code" mindset.
Security Focus: Practical experience designing IAM architectures and implementing automated security scanning/compliance in CI/CD.
Scripting & Logic: Proficiency in at least one modern language (Python, Go, or TypeScript/Node.js) to build custom tooling and integrations.

Nice To Haves

AI/ML Ops: Experience supporting production AI workflows (e.g., Pinecone, LangChain, OpenAI API integrations).
Identity Management: Familiarity with modern AuthN/AuthZ protocols and providers (e.g., Okta, Auth0, AWS IAM Identity Center).
Event-Driven Design: Experience building or maintaining high-scale event buses and asynchronous messaging systems.
Product Mindset: Experience treating "The Platform" as a product, with a focus on improving the Developer Experience (DX).

Responsibilities

AI Infrastructure Orchestration: Design and maintain the infrastructure required to power AI features, including vector database management, model deployment pipelines, and secure integration with LLM providers.
Platform Architecture: Build and evolve our Internal Platforms, focusing on self-service, automation, and reducing cognitive load for internal teams.
Serverless & Event-Driven Systems: Optimize and secure our 100% cloud-native environment, developing and deploying scalable serverless and event-driven architectures (AWS Lambda, Google Cloud Functions, EventBridge, Pub/Sub).
DevSecOps: Implement automated security guardrails within the CI/CD pipeline. You will lead the "Identity/IAM Architecture" to ensure least-privilege access and build automated compliance checks into our Infrastructure-as-Code (Terraform).
AI Guardrails: Develop and enforce technical guardrails for our internal AI platform to manage data privacy, cost controls, and ethical usage monitoring.
Reliability & Automation: Drive a "manual-is-a-bug" culture by automating environment provisioning, incident response, and performance monitoring.

Benefits

Competitive Compensation: $160,000 - 180,000 base salary + bonus
Ownership: Equity in a rapidly growing company on the path to becoming the "Next Great Financial Services Company".
Flexibility: Remote-first culture—work from anywhere in the U.S..
Time Off: Flexible Paid Time Off (PTO).
Comprehensive Benefits and Perks: Medical, dental, vision, 401(k) match, disability, paid parental leave, wellness reimbursement, and education reimbursement programs.

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