Ai Operations Manager

Ungerboeck Systems International • Austin, TX

8d • Remote

About The Position

We are looking for a hands-on Manager of AI Operations & Internal Tooling to lead how our organization harnesses AI to move faster, work smarter, and scale. This individual will own the discovery, build, and adoption of AI-powered internal tools from automating repetitive workflows to deploying LLM-based assistants that augment every team in the company. This is a builder-first role, spending as much time writing prompts, prototyping integrations, and reviewing pull requests as managing roadmaps.

Requirements

• 3+ years of experience in technical operations, platform engineering, or a related field.
• Demonstrated experience building and deploying AI or LLM-based tooling in a production or company-wide context.
• Proficiency with at least one scripting language (Python, JavaScript/TypeScript preferred).
• Hands-on experience with AI APIs and platforms (OpenAI, Anthropic, Cohere, or similar).
• Strong understanding of prompt engineering, RAG pipelines, and AI workflow orchestration.
• Experience with no-code/low-code automation tools (Zapier, Make, n8n, etc.).
• Excellent communication skills — able to explain AI concepts to non-technical stakeholders.

Nice To Haves

• Experience at a B2B SaaS company, especially during a 50–300 person growth stage.
• Background in data engineering, DevOps, or internal developer tools.
• Exposure to enterprise security and compliance standards (SOC 2, GDPR).

Responsibilities

• Define and own the internal AI tooling roadmap, prioritizing by business impact and feasibility.
• Partner with department leads (Sales, Support, Engineering, Finance, etc.) to surface automation opportunities.
• Evaluate and select AI models, platforms, and SaaS tools that fit our stack and budget.
• Prototype, build, and ship AI-powered internal tools — chatbots, workflow automations, document processors, and data pipelines.
• Integrate LLMs and AI APIs (OpenAI, Anthropic, etc.) into existing systems via APIs, Zapier, Make, or custom code.
• Maintain a library of reusable prompt templates, fine-tuned workflows, and automation playbooks.
• Provide regular and on demand training across the organization.
• Establish guardrails, usage policies, and monitoring for AI tools used internally in cooperation with our Legal team and CISO.
• Track cost, quality, and adoption metrics for every tool deployed; iterate based on data.
• Ensure all tooling meets security, privacy, and compliance standards.

Benefits

• Comprehensive medical, dental, & vision insurance.
• Exceptional 401k Match: Momentus will match 80% of your first 10%
• Unlimited Time Off: Rest and recharge on your terms.
• Remote Work: We value our global team and proudly offer the freedom to work remotely.
• Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
• Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed