AI Operations Engineer I (Intern) – United States
About The Position
This posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications accepted until further notice. The Cisco Product Organization is the engine behind the platforms, technologies, and solutions defining the next generation of connectivity. Spanning AI Software & Platforms, Core Product Engineering, Collaboration, Security, Networking, Silicon, and Observability, we build the critical infrastructure that powers the digital world. Millions of people rely on our platforms every day, and our teams work together to build, refine, and scale products that drive meaningful impact. We are a team of passionate innovators, united by our curiosity, collaboration, and dedication to helping one another do our best work. Ready to help us build what's next? The Cisco Product Internship Program offers a 12-week summer experience designed to welcome early-career talent into this mission. We embed interns within high-impact teams, where they collaborate directly on the products, platforms, and architectures shaping Cisco's future and powering the AI era. Throughout the program, interns have the opportunity to participate in targeted learning sessions, multi-functional networking, and direct engagement with leaders across the organization. By immersing interns in real-world challenges, we help them build the technical skills, confidence, and collaborative approach needed to envision a long-term, impactful career at Cisco. You’ll dive into the fast-paced world of AI Ops, where you’ll automate and streamline IT operations to deliver impactful results. You’ll build smart solutions that cut down on repetitive tasks, speed up incident response, and ensure our AI production environments stay sharp and resilient. By automating critical workflows and optimizing performance, you ensure our AI systems remain resilient and scalable.
Requirements
- Currently enrolled in an undergraduate degree program (Associate's or Bachelor's)
- Qualifying education should be in Computer Science, Electrical Engineering, Data Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Software Engineering, or a related field.
- Expected to continue enrollment in degree program following completion of the internship.
- Proficiency in scripting languages such as Python or Bash, evidenced through a coding challenge, technical assessment, or submission of automation scripts/workflow samples.
- Working knowledge of systems or network administration fundamentals (e.g., Linux system operations, monitoring, or incident response basics)
Nice To Haves
- Experience with tools such as GitHub Actions and Kubernetes for automation and deployment
- Ability to support AI production environments and manage sandbox environments
- Experience working with AWS or other cloud platforms
- Understanding of CI/CD practices as applied to AI/ML model deployment and monitoring
Responsibilities
- Automate and streamline IT operations to deliver impactful results.
- Build smart solutions that cut down on repetitive tasks, speed up incident response, and ensure our AI production environments stay sharp and resilient.
- Automate critical workflows and optimize performance to ensure AI systems remain resilient and scalable.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- grants of Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
