Intern: AI Native Process Automation

Phamily • New York, NY

1d • Onsite

About The Position

We are seeking two AI Native Process Automation Interns who are mission-driven and desire to be part of an AI-enabled healthcare services company at a fast growth rate. The ideal candidate has proactively taken time in school independent of coursework to learn and experiment with Claude Code, OpenClaw, and other AI-powered “vibe coding” platforms to automate workflows and improve operational efficiency. Successful Interns will demonstrate a strong growth mindset, balancing strategic thinking with hands-on execution. They should be comfortable navigating ambiguity, learning quickly, and identifying practical ways AI can streamline and optimize business operations. This role will partner cross-functionally across multiple departments to support the identification, design, and implementation of automation opportunities for high-volume operational processes — beginning with foundational workflows such as travel coordination and scheduling, and expanding into broader operational and process optimization initiatives as the internship progresses.

Requirements

• Must be currently enrolled in or pursuing a Bachelor’s or Master’s Degree at an accredited University or College (Full-Time or Part-Time)
• Experience in Claude Code, OpenClaw, and other AI-powered “vibe coding” platforms to automate workflows and improve operational efficiency.
• Interest in healthcare, AI, or technology-driven business
• Ability to thrive in a fast-paced, ambiguous environment
• Strong analytical, organizational, and problem-solving skills
• Demonstrated leadership, initiative, and collaboration skills
• Excellent written and verbal communication abilities

Nice To Haves

• Mission-Oriented: An ideal candidate will start the internship understanding what the mission of our company is and really connect to that as it will drive the quality and urgency of the work.
• Builders & experimenters: A candidate that has thought through a systematic methodology to define problems and then solve them.
• Culture-Oriented. Someone who understands the balance between autonomy in solving problems, and mentorship in defining the problem and soundboards on the approach to go after it.

Responsibilities

• An ideal candidate will have systematic methodology to define and solve problems.
• Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions.
• Ability to take one process and automate or streamline it using AI.
• Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions
• Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains
• Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity
• Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions
• Document current-state processes and help design future-state AI-native workflows and operational playbooks
• Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights
• Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing
• Support implementation and change management efforts for new AI-enabled processes, systems, and tools
• Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs
• Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms
• Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environment

Benefits

• Competitive compensation based on experience and impact
• Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost
• Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including: 12 vacation days accrued annually for rest, travel, and personal time, Up to 9 sick/wellness days to prioritize your health and well-being, 12 paid company holidays throughout the year, 2 paid give-back days
• HSA and FSA account options
• 401(k) with company match after 6 months of full-time employment
• 100% match on the first 3% contributed, and 50% match on the next 2% contributed
• A collaborative, mission-driven team helping transform healthcare at scale

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED