AI Innovation Lab Event Coordinator

Kyndryl•Frisco, TX

3d•$100,080 - $190,080•Onsite

About The Position

As an AI Innovation Lab Event Coordinator, you will plan and deliver customer experiences for visitors at the AI Innovation Lab that create clear, measurable engagement with target audiences and support demand generation goals. This role focuses on turning site visits into well executed experiences, working closely with technical, experience, content, digital, and sales teams to ensure visits are aligned to priorities and follow through is clear and actionable. You will balance planning and execution, with hands on ownership of logistics, coordination, and performance tracking.

Requirements

Experience supporting or delivering marketing events, webinars, or experiential programs
Ability to manage multiple event workstreams at the same time using clear plans and priorities
Experience coordinating with internal teams and external vendors to deliver events on schedule
Comfort working with event metrics such as attendance, engagement, and follow up actions
Strong attention to detail in logistics, timelines, and execution
Ability to document plans, outcomes, and learnings in a clear and structured way
Must be willing to work at the client site 3-5 days weekly.

Nice To Haves

Experience supporting campaign or events marketing programs in a B2B environment
Familiarity with virtual event platforms and registration tools
Experience collaborating with sales or demand teams on post event follow up
Background in hospitality, marketing, or a related field

Responsibilities

Plan, coordinate, and deliver site visits and events including in person, virtual, and hybrid formats
Translate customer visit and event objectives into plans with defined audiences, goals, timelines, and success measures
Manage event logistics such as vendor coordination, registration workflows, speaker support, and run of show
Partner with account, technical, and user experience teams to align messaging before, during, and after visits or events
Support promotion and follow up activities to ensure visits and events drive measurable engagement and pipeline contribution
Track visits and event performance, capture insights, and document outcomes to inform future planning
Maintain clear documentation, timelines, and status updates so stakeholders understand progress and next steps
Ensure brand guidelines and customer experience standards are consistently applied across all visits and events