AI Governance Program Manager

UnitedHealth GroupEden Prairie, MN
$72,800 - $130,000Remote

About The Position

This role serves as a senior execution partner within the Responsible AI governance program. The role includes the full scope of responsibilities outlined for the GL26 level and expands accountability to include independent ownership of complex portfolios, application of judgment in prioritization and escalation decisions, and leadership of backlog remediation and special initiatives, like establishing improved review pathways. The role balances steady-state operations with scaling and remediation efforts, ensuring high-quality, audit-ready execution. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

  • Bachelor’s degree or equivalent practical experience
  • 2+ years of experience in program or project management, supporting operations, governance, compliance, risk, or technology-enabled initiatives
  • Proficiency with Microsoft productivity tools (Outlook, Excel, Word, PowerPoint, Teams). Experience using AI-enabled tools for personal productivity in alignment with enterprise standards
  • Strong written and verbal communication skills

Nice To Haves

  • Experience independently managing complex or higher-volume programs or operational initiatives
  • Demonstrated judgment in prioritization, sequencing, and escalation decisions
  • Experience working in a healthcare or similarly regulated environment, with an understanding of documentation standards, audit readiness, and compliance expectations
  • Ability to produce executive quality reports and partner effectively with senior stakeholders across technology, compliance, procurement, legal, and security teams

Responsibilities

  • Execute AI governance workflows, including intake validation, documentation completeness checks, review coordination, and closure tracking
  • Support and execute backlog remediation activities, including identifying, scoping, batching, and processing AI solutions requiring governance review
  • Ensure high-quality documentation, quality control (QC), and audit readiness across AI submissions and remediation artifacts
  • Coordinate and drive follow-ups with business owners, procurement partners, and vendors to ensure timely resolution of governance requirements
  • Maintain and oversee structured tracking of AI governance and remediation status to support leadership reporting and audits
  • Apply defined prioritization and decision logic to support routing and triage of AI work
  • Prepare executive-ready summaries, metrics, and progress updates related to AI governance activity
  • Contribute to maintenance and refinement of operational documentation, job aids, and templates
  • Independently manage complex or higher-volume AI portfolios and remediation scopes
  • Apply judgment to prioritization, sequencing, and escalation of non-standard or higher-risk AI cases
  • Partner closely with senior stakeholders across procurement, compliance, risk, and technology to resolve AI governance gaps
  • Identify operational risks, bottlenecks, and opportunities for improvement; lead small enhancements to workflows or processes
  • Support scaling and standardization of AI governance operations across the Responsible AI program
  • Provide informal guidance or mentoring to junior team members supporting RAI operations

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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