AI Focal Point - Newark DE
About The Position
The AI Focal Point is based at Qnity’s Newark Manufacturing and Technology center and is an integral part of the site Manufacturing Technology (MT) team. The role supports AI tool deployment within the MT team and provides technical support to manufacturing operations, with a focus on safe, reliable, high-quality, and cost-effective production. The position supports enterprise-wide and site-level rollout and sustained adoption of Microsoft Copilot, AI Agents, and other approved AI tools. It helps drive awareness, engagement, and enablement while collaborating with site partners, AI ambassadors, trainers, and business leaders. The role also supports local idea generation, change-management activities, and identification of practical AI opportunities to improve how employees work. As part of the MT team, the employee builds technical and manufacturing fundamentals through hands-on experience with production processes, equipment, troubleshooting, and continuous improvement. The role provides day-to-day technical support to assigned manufacturing operations, develops knowledge of processes and equipment, contributes input to capital and improvement projects, and uses manufacturing and equipment data to identify trends and opportunities.
Requirements
- Bachelor's degree in an engineering discipline.
- Working knowledge of Microsoft 365 tools, including Teams, SharePoint, Outlook, Word, Excel, and PowerPoint.
- Strong written and verbal communication skills, including the ability to create clear awareness and training materials.
- Ability to collaborate with site partners, AI ambassadors, trainers, and business leaders across functions.
- Ability to gather user needs and pain points and organize them into documented, prioritized use cases.
Nice To Haves
- Mechanical or electrical engineering degree preferred; other engineering disciplines will be considered.
- Hands-on experience with Microsoft Copilot, AI Agents such as Copilot Studio, or other generative AI tools.
- Experience supporting change management, technology adoption, employee training, and enablement initiatives.
- Experience working in a manufacturing, operations, or site-based environment.
- Experience facilitating workshops, idea-generation sessions, or online and in-person engagement events.
- Familiarity with project coordination and basic data analysis to track adoption metrics.
Responsibilities
- Partner with business users to identify opportunities for AI to improve productivity, effectiveness, and employee experience.
- Gather employee needs, pain points, and ideas that could be addressed through Microsoft Copilot, AI Agents, or other approved AI tools.
- Support AI Agent idea-generation sessions at the site and document, organize, and prioritize potential use cases for further assessment.
- Assist in planning and executing AI adoption campaigns, including creating awareness materials and coordinating online and in-person engagement.
- Apply existing guidelines and policies under a moderate level of guidance and direction.
- Analyze information and standard practices to make judgments about resolving problems.
- Provide day-to-day technical support to the assigned manufacturing operations area.
- Develop working knowledge of assigned manufacturing processes, equipment, operating procedures, and critical process parameters.
- Provide input to capital and improvement projects.
- Use manufacturing and equipment data to identify performance trends and improvement opportunities.
Benefits
- Comprehensive pay and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
