AI Engineer

Baptist Children's Homes of North Carolina•Thomasville, NC

About The Position

The AI Engineer identifies, develops, and implements artificial intelligence solutions to improve organizational efficiency, productivity, and effectiveness across Baptist Children's Homes of NC (BCH). The position works with departments across the organization to identify AI opportunities, automate workflows, enhance business systems, and implement technology solutions. It also supports responsible AI adoption through technology evaluation, security and governance practices, employee training, and ongoing technical support. The AI Engineer designs and maintains AI-powered solutions, agents, and automations; integrates AI capabilities with existing enterprise platforms; and evaluates the accuracy, reliability, usability, security, and organizational suitability of tools. The role partners with IT leadership, department leaders, IT colleagues, and external vendors, and helps establish responsible-use practices and safeguards for sensitive information. It also trains employees, develops adoption resources, researches emerging technologies, and assesses implemented solutions for continued improvement. BCH is a Christ-centered organization whose mission is to share hope and change lives. Employees are expected to support its mission, purpose, and spiritual emphasis through professional conduct and service. The position requires periodic travel to agency and other locations and is performed under usual office working conditions.

Requirements

A personal relationship with Jesus and commitment to the mission of equipping the church to care for vulnerable children and families.
Must profess to be a Christian believer and submit an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.
Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or a related field preferred; equivalent education and relevant experience may be considered.
Three or more years of experience in software development, systems integration, automation, AI implementation, or a related technical field preferred.
Demonstrated experience implementing AI tools, developing automations, or integrating technology solutions into business processes.
Experience with APIs, system integrations, workflow automation platforms, and enterprise applications.
Familiarity with generative AI platforms, large language models (LLMs), AI agents, and prompt engineering.
Knowledge of data security, privacy, governance, and responsible AI practices.
Ability to operate standard office machines and work with Microsoft Outlook, Excel, and Word.
Ability to read, analyze, and interpret general information and communicate effectively with managers, clients, customers, colleagues, and the general public.
Excellent mathematical skills and ability to use accounting software and a calculator to calculate figures.
Ability to interpret written, oral, diagram, or schedule instructions and draw conclusions; close vision and ability to adjust focus; ability to talk and hear in person and on the telephone.
Must have a valid North Carolina driver's license, a safe driving record, and ability to travel periodically to agency and other locations.
Meets the general qualifications for employment outlined in the institution's personnel policies.

Nice To Haves

Experience with programming or scripting languages such as Python, JavaScript, or similar technologies.
Experience with enterprise platforms such as Workday, Paycor, HubSpot, Microsoft 365, or similar systems.
Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or a related field; equivalent education and relevant experience may be considered.

Responsibilities

Collaborate with departments to identify AI opportunities that improve processes, productivity, and service delivery.
Evaluate workflows and business processes for automation, efficiency, and innovation opportunities.
Work with department leaders to understand operational challenges and recommend AI-driven solutions.
Stay informed about emerging AI technologies, capabilities, and industry trends.
Design, develop, implement, maintain, test, troubleshoot, and refine AI-powered solutions, tools, agents, and automations.
Configure existing AI platforms and monitor implemented solutions for accuracy, reliability, usability, effectiveness, and opportunities for improvement.
Integrate AI capabilities with BCH business applications and enterprise platforms, including Workday, Paycor, and HubSpot.
Collaborate with IT colleagues and external vendors on integrations and compatibility with existing technology infrastructure.
Evaluate APIs, automation platforms, and other technologies that support AI implementation.
Ensure AI solutions align with BCH technology architecture, data standards, and security requirements.
Help establish and maintain guidelines, standards, and best practices for responsible AI use.
Work with IT leadership on privacy, information security, access controls, and regulatory considerations related to AI.
Evaluate AI tools for security, reliability, accuracy, and organizational suitability, and help ensure safeguards for sensitive, confidential, or personally identifiable information.
Monitor AI governance developments and recommend updates to organizational practices and policies.
Train and educate employees on AI tools, capabilities, and appropriate use; develop guidance and training materials.
Provide technical support to departments implementing AI solutions and serve as an internal resource for AI questions and recommendations.
Encourage employees to identify practical ways to use AI in their work.
Research and evaluate emerging AI technologies, platforms, and solutions; recommend tools based on organizational needs, cost, functionality, security, and potential return on investment.
Assess implemented solutions and identify ways to improve organizational performance and productivity.
Periodically travel to agency and other locations.
Operate standard office equipment and use Microsoft Outlook, Excel, and Word.
Communicate effectively with colleagues and outside individuals and groups, representing BCH positively.
Comply with agency confidentiality policies and HIPAA regulations.