AI Engineer

Baptist Children's Home•Thomasville, NC

About The Position

The AI Engineer identifies, develops, and implements artificial intelligence solutions to improve organizational efficiency, productivity, and effectiveness across BCH. The role partners with departments throughout the organization to identify opportunities for AI integration, build automated workflows, enhance business systems, and implement technology solutions. It also supports responsible AI adoption through technology evaluation, security and governance practices, employee training, and ongoing support. The AI Engineer serves as a technical resource and organizational partner in using emerging technologies to streamline processes, improve decision-making, and support BCH’s mission. The position works with department leaders, IT colleagues, and external vendors to design and maintain AI-powered tools and automations; integrate AI capabilities into enterprise applications; evaluate and monitor solutions; and help establish responsible-use practices. It also provides employee education and technical assistance and assesses emerging technologies for organizational suitability. BCH is a Christ-centered organization. Employees are expected to support its mission, purpose, and spiritual emphasis through professional conduct and service. The employee must profess to be a Christian believer and submit an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements. The position requires periodic travel to agency and other locations.

Requirements

A personal relationship with Jesus and commitment to the mission of equipping the church to care for vulnerable children and families.
Demonstrated experience implementing AI tools, developing automations, or integrating technology solutions into business processes.
Experience working with APIs, system integrations, workflow automation platforms, and enterprise applications.
Familiarity with generative AI platforms, large language models (LLMs), AI agents, and prompt engineering.
Knowledge of data security, privacy, governance, and responsible AI practices.
Meet the general qualifications for employment outlined in the institution's personnel policies.
Valid North Carolina driver's license, safe driving record, and ability to travel periodically to agency and other locations.
Profess to be a Christian believer and submit an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.
Ability to operate standard office machines and work with Microsoft Outlook, Excel, and Word.
Ability to read, analyze, and interpret general information and communicate effectively with managers, clients, customers, and the public.
Ability to interpret written, oral, diagram, or schedule instructions and draw conclusions.
Excellent mathematical skills and ability to use accounting software and a calculator to calculate figures.
Ability to comply with agency confidentiality policies and HIPAA regulations.
Ability to sit and stand regularly; use hands and fingers; walk; reach with hands and arms; and occasionally lift 20 pounds.
Ability to meet the position's close-vision and focus-adjustment requirements and to talk and hear in person and by telephone.

Nice To Haves

Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or a related field; equivalent education and relevant experience may be considered.
Three or more years of experience in software development, systems integration, automation, AI implementation, or a related technical field.
Experience with programming or scripting languages such as Python or JavaScript.
Experience with enterprise platforms such as Workday, Paycor, HubSpot, Microsoft 365, or similar systems.

Responsibilities

Collaborate with departments to identify opportunities to use AI to improve processes, productivity, and service delivery.
Evaluate workflows and business processes to identify opportunities for automation, efficiency, and innovation.
Partner with department leaders to understand operational challenges and recommend AI-driven solutions.
Maintain awareness of emerging AI technologies, capabilities, and industry trends.
Design, develop, implement, and maintain AI-powered solutions, tools, and automations.
Develop AI agents and workflow automations to reduce manual tasks and improve operational efficiency.
Configure and implement AI platforms and technologies to address organizational needs.
Test, troubleshoot, refine, and monitor AI solutions for accuracy, reliability, usability, and effectiveness, identifying opportunities for improvement.
Integrate AI capabilities into BCH business applications and technology platforms, including Workday, Paycor, HubSpot, and other enterprise systems.
Collaborate with IT team members and external vendors on integrations and compatibility with existing infrastructure.
Evaluate APIs, automation platforms, and other technologies to support AI implementation.
Ensure AI solutions align with BCH technology architecture, data standards, and security requirements.
Help establish and maintain guidelines, standards, and best practices for responsible AI use.
Partner with IT leadership on data privacy, information security, access controls, and regulatory considerations related to AI.
Evaluate AI tools and applications for security, reliability, accuracy, and organizational suitability before implementation.
Help ensure safeguards are in place when handling sensitive, confidential, or personally identifiable information.
Monitor AI governance developments and recommend updates to organizational practices and policies.
Educate and train employees on AI tools, capabilities, and appropriate use.
Develop resources, guidance, and training materials to support AI adoption across BCH.
Provide technical assistance to departments implementing AI solutions and serve as an internal resource for AI questions and recommendations.
Encourage innovation and help employees identify practical ways to incorporate AI into daily work.
Research and evaluate emerging AI technologies, platforms, and solutions that may benefit BCH.
Recommend tools and technologies based on organizational needs, cost, functionality, security, and potential return on investment.
Assess implemented solutions and identify ways to improve organizational performance and productivity.