AI Engineer, Voice Systems

Sage Care IncPalo Alto, CA

About The Position

We’re hiring a product-minded AI Engineer to help build and improve Sage Care’s AI Voice platform. You’ll work on real customer-facing systems: helping ship features, debug issues from live calls, and improve how our voice agents perform in practice. This is a hands-on role where you’ll learn how AI systems behave in the real world and how to make them reliable, fast, and user-friendly. You’ll work closely with experienced engineers and product to deliver high-quality voice experiences for patients and providers.

Requirements

  • 2–3 years of software engineering experience
  • Strong programming skills (Python preferred)
  • Experience building backend systems or APIs
  • Product mindset, cares about user experience and outcomes
  • Eagerness to learn and work in a fast-paced environment
  • Comfortable with ambiguity and problem-solving

Nice To Haves

  • Exposure to AI/ML or LLM-based applications
  • Experience with real-time systems or APIs
  • Interest in voice systems or conversational AI
  • Experience at a startup or small team

Responsibilities

  • Build and ship features for AI-powered voice experiences
  • Debug issues from real calls and improve system behavior
  • Work with components like transcription, LLMs, and APIs
  • Help improve latency, reliability, and conversation quality
  • Contribute to testing, monitoring, and observability
  • Collaborate closely with product to iterate on user experience
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service