AI Enablement & Program Operations Specialist

University of Washington • Seattle, WA

1d • Hybrid

About The Position

The AI Enablement & Program Operations Specialist supports the successful, responsible adoption of artificial intelligence across University Advancement. This position translates institutional AI strategy into practical, people-centered experiences that enable staff to use AI effectively and confidently in their work. The AI Enablement & Program Operations Specialist helps Advancement staff incorporate AI tools and practices in meaningful ways by facilitating learning sessions, developing role-specific resources, measuring adoption and impact and serving as a trusted point of contact. Working closely with the Senior Director of Strategic Analytics & Insights and as a key contributor to the Advancement AI Advisory Group, this position plays a critical role in advancing organizational readiness, alignment and long-term value from AI initiatives.

Requirements

• Bachelor’s degree AND five years of experience in technology enablement, innovation initiatives, analytics activation, or cross-functional program support.
• Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Nice To Haves

• A strong track record of advancing cross‑functional innovation or transformation initiatives in complex organizations, with the ability to move ideas from early exploration into practical, operational impact.
• Hands‑on experience working with artificial intelligence tools or technologies (including generative AI platforms, analytics, or data‑driven systems), paired with a genuine curiosity about how new capabilities change the way people work.
• Exceptional facilitation and communication skills, with the ability to adapt complex topics to an approachable and actionable format for non‑technical audiences.
• Experience leading productive discussions across diverse stakeholder groups, surfacing risks, tradeoffs and competing priorities to enable thoughtful, well‑informed decision‑making.
• Strong organizational awareness and sound judgment in high‑visibility or sensitive environments.
• Comfort operating independently and navigating ambiguity, applying structured thinking to open‑ended problems, measuring your own success and moving initiatives forward.

Responsibilities

• Design and facilitate applied learning sessions, workshops and small-group labs that help Advancement staff use AI tools responsibly within their roles.
• Develop and maintain role-based playbooks, prompt libraries, and usage guides tailored to a broad range of Advancement roles and experience levels.
• Track adoption patterns, gather qualitative feedback and surface what staff need to move from curiosity to confident use.
• Help shape agenda priorities and facilitate meetings for Advancement's AI Advisory Group, synthesizing discussions into actionable recommendations.
• Identify and cultivate AI Champions across Advancement, building a community of peer advocates who sustain momentum.
• Contribute to the UA AI Community of Practice, creating content and fostering connection across the division.
• Stay current on approved AI tools and evolving institutional guidance, bringing relevant updates back to your work and to the people you support.

Benefits

• Hybrid-work schedule with two days in the office per week and three days eligible for telework.
• Cubicle/open workspace environment that may result in higher noise levels and visual distractions.
• Ability to work evening and weekend hours, or adjust in-office days, periodically on short or limited notice.
• Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level