Operations Analyst - AI Enablement

Wachter, Inc.Lowell, AR
Onsite

About The Position

Wachter is seeking an AI Enablement & Operations Analyst to support our NSP Operations teams by combining strong business operations knowledge with advanced Microsoft Office and AI capabilities. This role will serve as a technical problem-solver, AI adoption specialist, and internal trainer—helping teams work smarter while guiding Wachter’s practical use of Microsoft Copilot and other AI tools. This is a hands-on role focused on real operational challenges, not theoretical AI development.

Requirements

  • Strong understanding of business operations (NSP, field operations, logistics, or similar preferred)
  • Advanced proficiency in Microsoft Excel (Power Query strongly preferred; VBA a plus)
  • Deep familiarity with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, Teams)
  • Hands-on experience using Microsoft Copilot or similar AI productivity tools
  • Ability to explain technical concepts clearly to non-technical users
  • Experience delivering training or enablement is highly preferred

Nice To Haves

  • Exposure to Power BI, Power Automate, or Power Apps
  • Familiarity with Copilot Studio or low-code automation tools
  • Prior experience supporting operational or finance-heavy teams
  • Change management or internal enablement background

Responsibilities

  • Act as an internal expert for complex Excel, reporting, and data-related issues tied to NSP operations
  • Analyze operational data and workflows to identify opportunities for automation and efficiency
  • Build, enhance, and troubleshoot advanced Excel solutions (formulas, Power Query, VBA preferred but not required)
  • Lead practical usage of Microsoft Copilot across Excel, Word, Outlook, PowerPoint, and Teams
  • Identify high-value, safe, and realistic AI use cases within NSP Operations
  • Assist with prompt design, workflow integration, and AI-assisted reporting
  • Support experimentation and phased adoption of additional AI tools as Wachter’s AI ecosystem evolves
  • Design and deliver role-based training for operations staff and analysts
  • Create job aids, examples, and best-practice documentation
  • Coach team members on effective AI usage rather than simply “doing it for them”
  • Partner with Business Process, IT, and Operations leaders to align AI and tooling with real operational needs
  • Serve as a translator between business users and technical teams
  • Help establish responsible AI usage standards and guardrails

Benefits

  • Medical, Dental, Prescription & Vision Benefits
  • Life, AD&D, and LTD insurance
  • Paid Vacation and Holidays
  • Company-Matched 401(k) and IRA Retirement Savings
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service