AI Enablement Intern
About The Position
Moss Utilities is seeking a motivated, tech-savvy AI Enablement Intern to support adoption of artificial intelligence tools across the organization. The role focuses on helping employees use Claude AI to improve productivity, streamline daily tasks, and identify process-improvement opportunities. Working closely with the Technology Department, the intern will provide hands-on training, create practical AI resources, and gather employee feedback to support technology initiatives. The initial internship term is three months and is onsite on Tuesdays and Thursdays from 9:00 AM to 3:00 PM. Moss Utilities will provide a laptop and necessary system access before the internship begins. At the end of the term, performance, accomplishments, and potential next steps will be reviewed.
Requirements
- Currently pursuing a degree in Business Analytics, Information Technology, Computer Science, Business Administration, or a related field.
- Experience using Claude AI, ChatGPT, or similar artificial intelligence tools.
- Strong communication and interpersonal skills, including the ability to explain technical concepts to nontechnical employees.
- Strong analytical, organizational, and problem-solving abilities.
- Comfortable engaging with employees across different departments and asking questions to identify improvement opportunities.
- Self-motivated, adaptable, and able to work independently.
Nice To Haves
- Familiarity with Python or automation tools.
Responsibilities
- Provide one-on-one and small-group training to employees on using Claude AI in their daily responsibilities.
- Identify repetitive tasks and workflows that could be streamlined or automated using AI tools.
- Collaborate with employees across departments to understand operational challenges and recommend practical AI solutions.
- Develop reusable AI prompts, workflows, training materials, and quick-reference guides.
- Gather employee feedback and communicate adoption challenges and opportunities to the Technology and IT teams.
- Track AI adoption and evaluate potential productivity improvements.
- Ensure AI usage aligns with company policies, data security requirements, and workplace safety standards.
- Support additional technology and process-improvement initiatives as needed.
- Support at least 25 employees using Claude AI weekly across four or more departments during the initial three-month internship.
- Identify and rank the top 10 AI use cases based on estimated hours saved.
- Establish a library of reusable Claude AI prompts, workflows, and guides that employees actively use.
- Provide regular feedback summaries to help identify technology priorities and future improvement opportunities.
Benefits
- Medical, dental, and vision coverage.
- Life insurance, short-term disability, accident, and critical illness plans.
- Multiple health plan options.
- 401(k) with company match.
- Paid time off and paid holidays.
- Employee ownership through the ESOP program.
- Onsite fitness center, basketball and pickleball courts, and personal training.
- Opportunities for professional growth and long-term career development.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
