Executive Director - AI-enable Product Lead

JPMorgan Chase & Co. • Wilmington, DE

22h • $156,750 - $260,000

About The Position

JPMorgan Chase is building a modern core banking platform intended to support innovation and evolving customer needs across its lines of business. Within the Consumer & Community Banking organization’s Global Banking Platform, the Executive Director, AI-enabled Product Lead owns end-to-end delivery and outcomes for an Area Product Group responsible for core banking capabilities. The role shapes product strategy and roadmaps, translates stakeholder needs into clear and implementable requirements, and partners with product owners and engineering teams from solution design through implementation and launch.

The product lead applies AI-enabled product practices to improve discovery, prioritization, delivery predictability, and quality, while promoting responsible AI use consistent with quality, security, and governance standards. The role serves as a functional and technical subject matter expert on platform capabilities and works across Area Product Groups to deliver platform features and shared capabilities. It maintains focus on customer needs, quality, scalability, reusability, and operational soundness.

The position creates and manages the Area Product Group roadmap and backlog, balancing strategic initiatives, regulatory and control needs, operational stability, and technical debt. It recommends business priorities and advises partners on solution trade-offs, dependencies, and risks. As the empowered day-to-day decision maker for scrum teams, the product lead clarifies requirements, answers questions, removes delivery blockers, inspects sprint outcomes, and communicates progress, risks, and forecasts to stakeholders. The broader Consumer & Community Banking Operations Product organization supports multiple lines of business and serves millions of customers and more than 30,000 employees.

Requirements

• Proven experience leading complex platform or product groups in a regulated enterprise environment, with accountability for delivery and stakeholder outcomes.
• Demonstrated expertise in roadmap ownership, backlog prioritization, and Agile delivery (Scrum/Kanban) across multiple teams and dependencies.
• Ability to serve as both a functional and technical subject matter expert and translate business needs into implementable platform requirements.
• Experience leading cross-team platform initiatives involving shared services, APIs, and reusable components.
• Strong stakeholder management skills, including making decisions, resolving ambiguity, and driving alignment across product and engineering partners.
• Strong communication skills, including articulating progress, risks, trade-offs, and priorities to senior stakeholders.
• Familiarity with AI-enabled product practices, such as analytics-driven prioritization, AI-assisted discovery and documentation, backlog generation, and automated quality insights.

Nice To Haves

• 10+ years’ experience leading complex product teams.
• Bachelor’s or master’s degree, preferably in a technical field such as Computer Science, Engineering, or Mathematics.
• Formal training or certification in software engineering concepts.
• AWS certification.
• Expertise leading Technical Delivery teams.
• Enterprise product expertise in microservice architecture and cloud-native technologies such as AWS and Kubernetes.
• Core Banking domain knowledge, such as Deposits, Credit Card, Rewards, or Lending.

Responsibilities

• Own delivery and outcomes for the Area Product Group responsible for core banking capabilities.
• Define requirements in partnership with product owners and engineering teams, from solution design through implementation.
• Drive robust, reusable, scalable, and operationally sound solutions with a focus on customer needs and quality.
• Serve as a functional and technical subject matter expert on platform capabilities.
• Collaborate across Global Banking Platform Area Product Groups to deliver platform features and shared capabilities.
• Create and manage the Area Product Group roadmap and prioritize the backlog.
• Balance strategic initiatives, regulatory and control needs, operational stability, and technical debt when prioritizing.
• Recommend business priorities and advise partners on solution trade-offs, options, dependencies, and risks.
• Represent stakeholders and act as the empowered day-to-day decision maker for scrum teams, clarifying requirements and unblocking delivery.
• Inspect sprint outcomes and communicate progress, risks, and delivery forecasts to stakeholders.
• Use AI-assisted approaches to accelerate requirement exploration, impact analysis, and backlog refinement.
• Promote responsible AI use in delivery, ensuring solutions meet quality, security, and governance standards.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed