AI/Digital Architecture Director

Voya Financial • New York, MA

1d • $149,820 - $198,370

About The Position

Voya is seeking an AI/Digital Architecture Director to define and shape the future architecture of its customer-facing digital applications. The role will establish architectural direction for a complex modernization landscape, improve consistency across applications, enable reusable digital capabilities, strengthen integration with enterprise data and domain platforms, and advance practical use of artificial intelligence.

This is a strategic, technically credible architecture role rather than a traditional engineering leadership position. The Director will combine broad digital application architecture expertise with practical knowledge of agentic AI, translating emerging technologies into secure, scalable, implementable architecture. Initially, the role will guide a small blended team of architects and partner closely with digital, engineering, data, security, product, and business leaders. The Director will influence Voya's next generation of digital experiences and create a pragmatic path from a large, complex legacy environment to a modern future state.

Requirements

• Bachelor's degree in computer science, engineering, information systems, or a related discipline, or equivalent relevant professional experience where permitted by the applicable Voya job profile.
• Ten or more years of progressively responsible experience in digital application architecture, enterprise architecture, solution architecture, or a related technology discipline.
• Demonstrated experience designing or leading the architecture of end-to-end, customer-facing digital applications.
• Strong knowledge of modern web application architecture, including React, micro frontends, backend-for-frontend services, APIs, and integration with core domain services.
• Practical experience using AI agents or agentic AI patterns to design or build AI-native software, conversational user interfaces, intelligent workflows, or related digital capabilities.
• Ability to connect architecture strategy to implementation patterns, technical standards, and modernization roadmaps.
• Experience integrating digital applications with enterprise data platforms, shared services, APIs, and complex legacy environments.
• Strong understanding of secure application architecture, including authentication, authorization, application security, privacy, and zero-trust principles.
• Demonstrated ability to influence across matrixed engineering, digital, data, security, product, and business teams.
• Experience guiding architects, senior technologists, or blended employee and contractor teams.
• Executive-level written and verbal communication skills, including the ability to explain complex technical decisions to nontechnical stakeholders.

Nice To Haves

• Experience modernizing digital platforms across multiple products, business units, or lines of business.
• Experience designing conversational customer experiences or other AI-enabled user interfaces.
• Experience incorporating AI tools and agents into the software development lifecycle.
• React Native or mobile application architecture experience.
• Depth in identity and access management, including modern authentication and authorization mechanisms.
• Experience in financial services, insurance, retirement, wealth management, e-commerce, or another regulated, customer-facing environment.
• Experience establishing reusable digital capabilities, design patterns, architecture governance, or platform standards.
• Experience balancing modernization objectives with the integration and progressive transformation of large legacy environments.
• Master's degree in a related field.

Responsibilities

• Define the target architecture and modernization roadmap for Voya's customer-facing digital application ecosystem.
• Establish architecture patterns and standards for modern digital experiences, including React applications, micro frontend architecture, backend-for-frontend services, APIs, and integration with enterprise domain services.
• Guide the creation of consistent, reusable digital capabilities that support multiple products and lines of business.
• Lead architectural approaches for incorporating agentic AI into customer experiences and the software development lifecycle.
• Apply practical experience with AI agents to the design of AI-native applications, conversational interfaces, intelligent workflows, and modern digital experiences.
• Partner with digital, product, engineering, data, platform, security, and business teams to translate strategic objectives into implementable architecture.
• Define secure integration patterns among digital applications, enterprise data platforms, shared services, APIs, and legacy systems.
• Ensure architecture decisions incorporate application security, authentication, authorization, privacy, resilience, and zero-trust principles from the outset.
• Evaluate emerging technologies, architecture patterns, and platform capabilities, recommending where they can generate measurable business or customer value.
• Provide strategic architecture oversight across modernization initiatives without becoming the day-to-day solution architect for every project.
• Guide and develop a small, blended team of employees and contractors while remaining personally engaged in architecture strategy, design, and execution.
• Communicate complex architecture concepts clearly to technical teams, business stakeholders, and senior leaders.
• Create a pragmatic transition path from the existing digital landscape to a modern, scalable, secure, and AI-enabled future state.
• Perform other duties and responsibilities as assigned.

Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with company matching contributions up to 6%.
• Employer-paid Voya Retirement Plan cash balance contribution of 4%.
• Tuition reimbursement up to $5,250 per year.
• Paid time off, including 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
• 40 hours of paid volunteer time per calendar year.
• Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives, based on the role and achievement of annual performance objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director