Service Delivery Center, AI Developer - Senior

EYTampa, FL
$65,500 - $152,100Hybrid

About The Position

Supports the delivery of solution or infrastructure development services for AI/ML initiatives, applying strong technical capability and hands-on engineering experience. Contributes to the design, development, delivery, and maintenance of AI-enabled solutions or infrastructure while aligning to relevant engineering standards and project delivery expectations. Understands user requirements and helps translate them into sound technical designs and implementation plans. Contributes to the integration of AI/ML capabilities into broader enterprise solutions, with a focus on quality, scalability, and user impact.

Requirements

  • A bachelor's or master’s degree
  • Minimum of 2 years of related work experience applied engineering experience, including meaningful experience in AI/ML engineering roles
  • Clear communicator able to explain complex AI system behavior and trade‑offs to technical and non‑technical stakeholders, including risk and compliance.
  • Strong ownership and accountability, taking responsibility for AI systems from design through production and issue resolution.
  • Able to operate effectively as requirements, regulations, and technologies evolve.
  • Collaborative and cross‑functional, working closely with engineering, product, teams.

Nice To Haves

  • Partner with Development, Engineering, Product, Data, Architecture, and project leadership teams to deliver high-value AI capabilities.
  • Ability to build and maintain model observability pipelines including tracing of multi-step agentic reasoning chains, output degradation detection, and behavioral drift monitoring in production (e.g. LangSmith, Arize, Datadog, Azure Monitor etc.).
  • Familiarity with LLM fine-tuning approaches including instruction tuning and preference optimization, with an understanding of when fine-tuning is appropriate versus prompt-based solutions (e.g. LoRA, QLoRA, PEFT, NeMo Framework etc.).
  • Familiarity with responsible AI principles including bias and fairness evaluation, human-in-the-loop design, and explainability approaches in the financial services contexts.
  • Familiarity with data pipeline design for AI workloads including ingestion, transformation, and quality validation.
  • Familiarity with cloud-based platforms for building, training, and deploying scalable LLM solutions (e.g. Azure ML, AWS SageMaker, Google Vertex AI etc.).
  • Familiarity with AI-assisted software engineering tools for accelerating development, implementation, and code review practices (e.g. Claude Code, GitHub Copilot, Codex etc.).
  • Strong grounding in traditional AI/ML and deep learning fundamentals, including supervised and unsupervised learning, feature engineering, model evaluation, neural network architectures, and training trade-offs, with the ability to apply these concepts when shaping enterprise AI solutions.

Responsibilities

  • Develop, test, deploy, and support production-grade AI/ML, generative AI, and intelligent automation solutions.
  • Solve complex technical problems across development, integration and production support through coding, debugging, testing, troubleshooting, and structured design remediation.
  • Translate user requirements into technical designs, APIs, workflows, and supportable implementation patterns.
  • Build and integrate LLM, RAG, and agentic solution components into enterprise solutions, applications and platforms.
  • Support project delivery through disciplined execution, estimation, documentation, status’ communication, and risk identification.
  • Participate in design reviews, providing thoughtful trade-off analysis and implementation input.
  • Use modern AI-assisted software engineering tools such as Claude Code, Codex, or equivalent agentic coding platforms as part of day-to-day engineering delivery to improve delivery speed, code quality and engineering efficiency.

Benefits

  • medical and dental coverage
  • pension and 401(k) plans
  • a wide range of paid time off options
  • flexible vacation policy
  • designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care
  • other leaves of absence
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