AI Data Collection Team Leader

TaskUs•San Antonio, TX

5d•Onsite

About The Position

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. As a Team Lead, you will be responsible for troubleshooting VRs and Gloves, traveling back and forth to the site to retrieve SD cards for daily ingestion, and transporting equipment to and from the site. You will be inspecting and watching data collection of TMs, and can work with minimal to no supervision, including working overnights. You will also respond to client chats and report data collection status. The Teammate (Data Collection Operator) will be at the forefront of AI innovation, performing tasks within controlled, staged environments (such as residential or lab spaces) to help gather high-quality data. Key Responsibilities for Teammates include Hardware Operation (wearing and operating advanced wearable technology, including AR/VR headsets and motion capture hardware, for extended periods), Active Capture (performing scripted everyday activities and physical tasks), Protocol Adherence (following precise technical guidelines, scenario scripts, and taxonomies), Quality Control & Maintenance (performing real-time checks on datasets for accuracy and assisting with basic equipment maintenance), and Compliance (following strict site security protocols).

Requirements

Comfortable using computers and AR/VR devices
Ability to stand, move, and wear equipment for up to 8 hours per shift
Must be able to lift or carry up to 50 pounds
A strong ability to follow precise instructions and maintain focus over repetitive task sequences
Reliable transportation is required to travel to various local facility sites
Comfortable working in diverse, non-traditional work environments

Responsibilities

Troubleshooting VRs and Gloves
Travel back and forth to the site to retrieve SD cards for daily ingestion, and transport equipment to and from the site.
Responsible in inspecting and watching data collection of TMs
Can work with minimal to no supervision
Working overnights
Respond to client chats and report data collection status.