AI Champions Program Lead

ISO New England, Inc•Holyoke, MA
•$185,000 - $220,000•Hybrid

About The Position

ISO New England is seeking an AI Champions Program Lead to drive enterprise-wide AI transformation. The role helps execute the organization’s AI vision and strategy, build organizational AI capabilities, and foster a network of AI Champions across business units to accelerate adoption and innovation while maintaining governance and compliance. The focus is on scaling adoption and discovering and enabling novel use cases through people, not just technology. The Program Lead will collaborate with executive leadership and business units to communicate AI strategy and translate it into divisional strategies, establish an AI Champions community of practice, and provide its members with resources, training, and ongoing support. The role will foster disciplined innovation, identify and develop AI use cases, and adapt the program as it expands across the organization. The role also works with IT, HR, and other functions to establish governance and risk management practices, build workforce AI literacy and expertise, support change management, remove adoption barriers, and develop metrics and reports to track adoption, business outcomes, budgets, and forecasts.

Requirements

  • Bachelor’s degree required.
  • At least 5 years of experience in enterprise strategy, digital transformation, or IT leadership.
  • At least 3 years of experience building and scaling cross-functional teams or communities of practice.
  • Demonstrated success driving adoption of new technologies or methodologies at scale.
  • Proven experience translating technical concepts for business audiences, developing AI use cases, and communicating the benefits of AI.
  • Strong skills in fostering collaboration across silos, managing resistance, and building coalitions.
  • Proven ability to establish and sustain communities of practice, activate grassroots advocates, and drive peer-to-peer engagement.
  • Track record leading large-scale, cross-functional organizational change initiatives in complex, regulated environments.
  • Must be able to work in the United States; the employer will not sponsor work visas. Candidates residing outside the United States must relocate.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Collaborate on and communicate the organization’s AI vision, strategy, and business case in alignment with ISO New England’s priorities.
  • Work with executive leadership to establish AI ambitions and translate them into divisional strategies.
  • Drive operating model changes required for enterprise AI adoption.
  • Establish and formalize a community of practice of AI champions across business functions.
  • Define AI champions’ roles, responsibilities, and expectations, including identifying use cases, educating peers, promoting tools, and sharing success stories.
  • Recruit early adopters and AI enthusiasts to serve as peer influencers and role models.
  • Provide AI champions with resources, training, and ongoing support.
  • Facilitate workshops, hackathons, knowledge-sharing forums, and peer learning to foster disciplined innovation and AI adoption.
  • Work with champions to identify, prioritize, and develop AI use cases.
  • Monitor the champions program and adapt and expand it across business units.
  • Work with IT Directors to establish AI governance frameworks and policies that balance innovation with risk management, compliance, and responsible AI practices.
  • Coordinate with AI champions to embed governance policies locally and ensure adherence to enterprise AI principles.
  • Ensure alignment with regulatory requirements relevant to the energy and utilities industry.
  • Oversee talent upskilling and development programs to build internal AI expertise.
  • Collaborate with HR to develop AI literacy initiatives for workforce segments most impacted by AI.
  • Lead cross-functional initiatives with IT, data, finance, legal, and other functions to remove barriers to AI adoption.
  • Collaborate with HR to develop a change management program supporting AI adoption at different levels.
  • Collaborate with IT and business units to design metrics measuring AI adoption, including business outcomes, applications, teams, and employees.
  • Collaborate with IT Directors, cost center managers, and the FinOps Lead to develop reports supporting AI program budgeting and forecasts.

Benefits

  • Competitive compensation with a base salary and performance bonus.
  • Enhanced 401(k) and financial planning support.
  • Tuition reimbursement and professional development.
  • Wellness programs, including an onsite gym.
  • Flexible work hours.
  • Employee Business Networks.
  • Free coffee at the onsite café.
  • Distance-based relocation assistance available.
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Flexible spending and health savings accounts.
  • 401(k) plan with generous employer contributions.
  • Student debt benefit.
  • Life and AD&D insurance.
  • Disability insurance.
  • Critical illness and hospital indemnity benefits.
  • Paid time off and paid leave.
  • Employee assistance program.
  • Other company perks.
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