Senior AI Business Partner

ZyngaToronto, ON
CA$75,700 - CA$112,060

About The Position

We are seeking an AI Business Partner to join our team as we build, support, and implement our AI strategy at Zynga. In this role, you will play a key part in ensuring individuals throughout the business are well-positioned to benefit from this exciting new technology. This includes collaborating directly with partner teams, deploying limited evaluations, working with vendors, developing important resources and reference materials, and assessing the overall impact of these tools.

Requirements

  • B.S. or equivalent experience in Computer Science, Business Administration or other relevant fields
  • Understanding and knowledge of AI applications and methods
  • Experience using or building AI
  • Experience in project management, production, and/or product management
  • Experience managing relationships with third-party vendors
  • Strong communication and analytical skills
  • Ability to manage workload and consistently achieve delivery timelines
  • Ability to work independently with minimal direction
  • Ability to challenge and influence in a collaborative way

Nice To Haves

  • Prior work in game development and/or customer success
  • Experience gathering user feedback through playtesting or focus testing to draw insights and guide decisions

Responsibilities

  • Foster strong relationships and open communication across Zynga to educate, share best practices, and overall set our customers up for success with our tools.
  • Stay current on the trends and advancements in the AI ecosystem.
  • Work with stakeholders across disciplines (e.g. the Art community) to develop, track and report on business KPIs relevant to AI implementation.
  • Assess the adoption and efficiency of these services to inform if we should modify the terms of our engagement, migrate to a new solution, or eventually build our own.
  • Be responsible for onboarding and sunsetting these vendors.
  • Raise issues and feature requests to our vendors.
  • Evaluate AI vendors for fitness, ethics, security and legality.
  • Assist in AI governance and compliance of third-party providers by working with Legal and other partners including maintaining the status of each vendor, tracking issues, managing tickets, coordinating meetings, and reporting to management.
  • Expedite across dependencies such as Legal, Security, or Procurement to reduce delays in getting tools into the hands of our internal customers.
  • Coordinate closely with other fields (especially Production, Product Management, and Engineering) to ensure alignment against the AI team and T2's goals.

Benefits

  • medical, dental, vision, and basic life insurance coverage
  • 14 paid holidays per calendar year
  • paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
  • up to 10 paid sick days per calendar year
  • paid parental and compassionate leave
  • wellbeing programs for mental health and other wellness support
  • family planning support through Maven
  • commuter benefits
  • reimbursements for fitness-related expenses
  • 401(K) plan
  • Employee Stock Purchase Program
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