AI Automation & Revenue Ops Intern

Toshiba Global Commerce Solutions - External • Durham, NC

7d • Hybrid

About The Position

The AI Automation & Revenue Ops Intern will join Toshiba Global Commerce Solutions’ Revenue Operations team for its Spring 2027 internship program. The intern will apply technical skills to business process improvement by developing AI-powered applications, automated workflows, data validation tools, and dashboards. Work will address operational areas such as billing validation, pricing and contract reconciliation, data quality, reporting, and exception detection, with the goal of improving efficiency and accuracy, reducing manual effort, and minimizing revenue leakage.

The intern will work with team members and business stakeholders to understand and map current processes, identify repetitive tasks and bottlenecks, gather requirements, and translate business needs into practical technology solutions using approved enterprise tools and platforms. The role also includes researching emerging AI technologies and automation approaches, testing and documenting solutions, and refining applications and workflows.

The internship is based at the company’s Durham, North Carolina headquarters. Interns must be able to work onsite at least one day per week; two days are preferred. The program is expected to run from January 18 through April 23, 2027, with anticipated hours of 15–30 per week. Final hours and schedule will be determined between the intern and their manager. Toshiba will not provide visa sponsorship now or in the future.

Requirements

• Currently pursuing a bachelor’s or master’s degree in Computer Science, Software Engineering, Information Systems, Data Science, Business Analytics, or a related field.
• Programming knowledge in Python and Java.
• Experience using Microsoft Copilot or a comparable AI tool, such as ChatGPT or Claude.
• Understanding of AI/LLM concepts and AI-powered applications.
• Understanding of workflow automation concepts and ability to identify opportunities to automate repetitive tasks and improve process efficiency.
• General understanding of business processes.
• Strong analytical thinking, attention to detail, and communication skills.
• Curiosity, initiative, and willingness to experiment with new technologies, take ownership of tasks, and learn through hands-on problem-solving.
• Ability to work onsite at the Durham, NC headquarters at least one day per week; two days are preferred.
• Ability to work without current or future visa sponsorship.

Nice To Haves

• Familiarity with Microsoft Azure and SharePoint.
• Business acumen and interest in Revenue Operations, including billing, pricing, contracts, and renewals.
• Pursuing a double major or minor in Business or a related discipline alongside a technical degree.
• Familiarity with agentic AI, AI agents, and multi-step AI workflows.
• Experience building AI-powered applications, automated workflows, or prototypes.
• Exposure to Microsoft Power Platform, Power Automate, or Power Apps.
• Familiarity with data analysis, SQL, dashboards, or reporting tools such as Power BI.
• Experience with APIs, data integration, or document-processing solutions.
• Understanding of data validation, reconciliation, anomaly detection, or process improvement.

Responsibilities

• Learn and map Revenue Operations processes with team members; identify repetitive manual tasks, bottlenecks, and opportunities for AI and automation.
• Develop AI-powered solutions and automated workflows to improve operational efficiency, accuracy, and productivity.
• Build tools to validate billing data, reconcile pricing and contract information, and identify discrepancies.
• Explore AI applications for document processing, data extraction, customer request classification, and information analysis.
• Develop dashboards and reporting solutions that improve visibility into operational performance, data quality, and exceptions.
• Identify ways to reduce manual work, detect process errors, and minimize potential revenue leakage through AI and automation.
• Collaborate with business stakeholders to understand workflows, gather requirements, and translate business needs into technical solutions.
• Test, troubleshoot, document, and refine applications and automated workflows using approved enterprise tools and platforms.
• Research emerging AI technologies and automation approaches, including AI agents, for business process improvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern