AI Automation Engineer

Tebra
$101,000 - $115,500Remote

About The Position

We are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations. You’ll own the Workato automation stack, develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack), and implement AI-enabled capabilities that reduce manual work and accelerate insights. This role requires deep technical execution skills in integration development, data modeling, and programming, combined with a practical understanding of AI workflows. You will collaborate directly with stakeholders to translate business needs into scalable, automated solutions — delivering measurable improvements in data accessibility, system efficiency, and operational performance.

Requirements

  • 2-5 years of experience in integration, automation, AI, software or data engineering, with 1+ year hands-on in Workato.
  • Proven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar).
  • Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and Snowflake.
  • Hands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar).
  • Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvector.
  • Experience with AI/ML concepts and implementing AI workflows in enterprise environments.
  • Hands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrations.
  • Hands-on experience using APIs and programming languages to build and maintain scalable enterprise integrations.
  • Experience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentation.
  • Strong problem-solving, critical thinking, and ability to execute under minimal supervision.
  • Motivated to learn new technologies and develop new skills.

Nice To Haves

  • Experience with Cloud Platforms such as GCP or AWS preferred.
  • Proficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred.
  • Track record of introducing innovation in automation and AI while maintaining governance and system reliability.
  • Workato Automation Pro or SnowPro certifications preferred.

Responsibilities

  • Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake.
  • Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.
  • Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints.
  • Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sources.
  • Build guardrails, fallbacks and error recovery for non-deterministic workflows.
  • Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns.
  • Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost.
  • Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system.
  • Implement data enrichment, quality checks, and architectural safeguards to maintain trusted datasets.
  • Production observability: prompt/response tracing, cost monitoring, eval dashboards.
  • Document agent behavior, decision logic and failure modes.
  • A/B testing agent versions, model comparisons.
  • Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks.
  • Apply data governance practices for lineage, security, and retention.
  • Maintain technical documentation, diagrams, and version control via GitHub, Confluence, and Jira.

Benefits

  • Discount through Dell
  • Gympass
  • Telus Employee Assistance Program
  • Wellness and childcare subsidy (Costa Rica)
  • University/Education discount (Costa Rica)
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