AI Automation Engineer

Circle LogisticsFort Wayne, IN
Hybrid

About The Position

Circle Logistics is a growing freight brokerage looking for a hands-on AI Automation Engineer to build intelligent agents and tools that make our team faster and smarter. You'll work directly with our Sales, Account Management, Carrier Sales, and Track & Trace departments — plus our TMS platform, TransportPro — to identify and automate high-impact workflows.

Requirements

  • Proven experience building AI agents using tools like LangChain, CrewAI, AutoGen, n8n, or similar frameworks
  • Strong Python skills and comfort working with REST APIs, webhooks, and data integrations
  • Hands-on experience with large language models (LLMs) such as GPT-4, Claude, or open-source alternatives
  • Experience building business intelligence or decision-support tools powered by LLMs
  • Proficiency with SQL and database querying for data extraction and manipulation
  • Ability to work directly with department teams to identify automation opportunities, gather requirements, and see projects through to deployment
  • Experience with version control systems (Git) and collaborative development practices
  • Strong problem-solving skills with the ability to troubleshoot complex integrations and debug automation workflows
  • Excellent written and verbal communication skills, with the ability to document processes and train end users

Nice To Haves

  • Freight, logistics, or supply chain industry experience is a plus
  • TMS platform experience is a significant advantage

Responsibilities

  • Design, develop, and deploy AI-powered automation solutions that streamline freight brokerage operations and enhance team productivity
  • Collaborate closely with Sales, Account Management, Carrier Sales, and Track & Trace teams to understand pain points and gather detailed requirements for automation initiatives
  • Integrate automation tools and intelligent agents with our TransportPro TMS platform to ensure seamless workflow optimization
  • Monitor, measure, and analyze automation performance metrics to identify opportunities for continuous improvement and ROI optimization
  • Troubleshoot, debug, and resolve automation issues to maintain system reliability and minimize operational disruptions
  • Create and maintain comprehensive documentation of automation processes, workflows, and best practices for knowledge sharing across the organization
  • Provide training and ongoing support to end users to ensure successful adoption of new automation tools and maximize their effectiveness
  • Stay current with emerging AI and automation technologies to recommend innovative solutions that keep our organization competitive

Benefits

  • Competitive salary + performance bonus
  • Health / Dental / Vision benefits
  • Remote/Hybrid / On-site flexibility
  • Real ownership and impact from day one
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