AI Automation Engineer

Tyndale USA•Pipersville, PA

15h•Hybrid

About The Position

Tyndale is seeking an Automation & AI Agent Engineer to design, build, deploy, and support intelligent automation solutions. This role focuses on Robotic Process Automation, Systems Integration, AI Agents, and Agentic AI solutions, utilizing platforms like Workato, Boomi, or Zapier. The engineer will work with business and technical teams to identify automation opportunities, build solutions that connect systems, streamline work, and enable AI-driven capabilities to enhance efficiency, accuracy, and speed. The emphasis is on practical delivery through configurable platforms and integrations, aiming for measurable business value.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
Minimum of 5 years of experience in automation engineering, integration engineering, RPA, business systems, software engineering, or a similar technical role.
Hands-on experience building and supporting automation solutions in an iPaaS, workflow automation, or integration platform environment.
Experience working with platforms such as Workato, Boomi, Zapier, or similar tools, and a strong understanding of how to use those platforms to design and deliver business automations.
Experience building and supporting automation solutions in more than one of the following areas: RPA, systems integration, AI Agents, or Agentic AI solutions.
Strong understanding of APIs, JSON, webhooks, authentication, system integrations, and workflow design.
Experience using Python, JavaScript, or similar scripting languages for custom logic, transformations, or automation support where platform-native capabilities are not sufficient.
Experience designing and deploying production-ready workflows with appropriate monitoring, controls, and support processes.
Strong problem-solving skills with the ability to translate business needs into effective technical solutions.
Strong written and verbal communication skills with the ability to work effectively across technical and non-technical teams.

Nice To Haves

Experience building AI-enabled workflows that use prompts, tools, knowledge sources, approvals, and exception handling.
Experience with enterprise application environments involving ERP, CRM, HRIS, e-commerce, service management, or other business-critical platforms.
Experience with automation governance, auditability, security, and lifecycle management.

Responsibilities

Design, build, test, deploy, and support automation solutions across RPA, systems integration, AI Agents, and Agentic AI workflows, primarily using an iPaaS or automation platform such as Workato, Boomi, or Zapier.
Use platform-based tools, connectors, APIs, webhooks, and workflow orchestration capabilities to deliver scalable business automations.
Partner with business stakeholders to understand current processes, identify pain points, and define high-value automation opportunities.
Build and maintain integrations across internal and third-party platforms using APIs, connectors, authentication, data mapping, and event-driven workflows.
Develop AI Agents and Agentic AI solutions within platform-based environments to retrieve context, execute tasks, orchestrate multi-step workflows, and involve human approvals when needed.
Create automations that improve cycle time, reduce manual effort, increase accuracy, and improve the overall member and customer experience.
Monitor automations and agent workflows in production, troubleshoot issues, resolve failures, and continuously improve performance and reliability.
Establish and follow standards for testing, deployment, logging, exception handling, documentation, access control, and governance.
Document technical designs, workflow logic, support procedures, and operational runbooks.

Benefits

Comprehensive medical, dental, and vision insurance with competitive premiums.
Paid parental leave.
Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
Generous PTO, paid holidays + a floating holiday.
Competitive salary.
401(k) with matching.
Bonus opportunities.
Training/certification/tuition reimbursement programs.
Demonstrated paths for knowledge share and internal promotion opportunity.
Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.