AI Automation Engineer I

Gate City Bank•Fargo, ND

5d•Hybrid

About The Position

The AI / Automation Engineer I supports the design, development, testing, and deployment of automation solutions to improve efficiency and accuracy across the Bank. The role builds and maintains solutions using UiPath, Microsoft Power Platform, SharePoint Online, Microsoft Copilot Studio, and other approved automation and productivity technologies, following established standards, security guardrails, and change management practices. The Engineer I works with business partners and project teams to understand requirements, implement solutions, and provide ongoing support securely and compliantly. The position builds and maintains automations, develops basic-to-intermediate Power Apps, creates SharePoint Online sites, and assists with AI-enabled automation under established standards and the direction of a supervisor or senior engineers. It also involves requirements gathering, testing, documentation, deployment, operations monitoring, troubleshooting, maintenance, and escalation of issues. The Engineer follows Bank policies and governance requirements, supports audits and control reviews, and provides an exceptional service experience to team members and customers.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience.
Three or more years of experience using and/or supporting information technology systems, or an equivalent combination of education and experience.
Three or more years of experience using and/or supporting financial services systems, or an equivalent combination of education and experience.

Nice To Haves

Knowledge or experience with databases, including SQL queries, is strongly preferred.

Responsibilities

Build and maintain automations using UiPath and/or Power Automate under the direction of the Supervisor and/or senior engineers.
Develop basic-to-intermediate Power Apps solutions, including forms, screens, and role-based experiences, using approved environments and connectors.
Create SharePoint Online sites using approved templates and configure lists, libraries, pages, navigation, and metadata to support business processes.
Configure site-level permissions within approved templates and security guardrails, escalating exceptions or complex access needs.
Assist with AI-enabled automation using Microsoft Copilot Studio and UiPath AI capabilities under established standards.
Gather requirements for requests based on complexity.
Develop test cases, execute unit testing, support UAT, and document results.
Create and maintain solution documentation suitable for support handoff.
Deploy solutions using established automation release and change processes.
Monitor automation health, respond to failures or exceptions, and perform routine maintenance and minor enhancements.
Troubleshoot issues and escalate when platform, security, or integration changes are required.
Follow least-privilege practices and Bank policies for data handling and access management.
Use only approved environments, connectors, and repositories.
Support audits and control reviews by maintaining accurate documentation and evidence.
Deliver a consistently exceptional service experience for team members and customers.
Build and maintain effective working relationships with team members, leaders, customers, and external partners.
Demonstrate reliability and accountability in attendance to support operational needs and service expectations.
Comply with Gate City Bank policies, procedures, and applicable laws and regulations.
Maintain attention to detail and accuracy, exercise sound judgment, and make timely decisions in a fast-paced environment.
Use approved AI-enabled tools and technologies to enhance productivity, support problem-solving and decision-making, and drive efficiencies while following company policies, privacy standards, and responsible-use expectations.