AI / Automation Business Analyst

Great American Insurance Company•Cincinnati, OH

2d•Onsite

About The Position

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.
Provides requirements guidance to program manager, project manager and/or project teams.
Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects.
Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations.
Strong analytical skills with the ability to gather and analyze data to drive decision-making.

Nice To Haves

May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches).
May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.
May serve as an agile development team member, creating and testing the product increment.

Responsibilities

Lead end‑to‑end discovery and requirements definition for complex AI and automation initiatives, ensuring clear problem framing, scope, assumptions, and success measures.
Partner with business stakeholders, product management, engineering, and architecture to translate business needs into well‑defined, implementation‑ready requirements and artifacts.
Own creation and maintenance of high‑quality functional documentation, including user journeys, process flows, and automation/AI runbooks.
Prepare complete, decision‑ready materials to support architecture and governance reviews, ensuring alignment with enterprise standards and delivery readiness.
Provide senior‑level analysis support across Digital Assistant workstreams, enabling consistency, reuse, and reduced delivery risk through strong documentation and requirements hygiene.