AI Automation Analyst

Integrated Merchandising Solutions LLC•Skokie, IL

1d•$80,000 - $95,000•Hybrid

About The Position

IMS is seeking a highly analytical and collaborative AI & Automation Analyst to support the AI & Automation Lead in modernizing business processes across Finance, Production, Account, Sourcing, Warehousing, Logistics, and IT. While IMS is primarily cloud-based, many legacy workflows remain reliant on spreadsheets, manual processes, and our IBM-based ERP system. This role will help analyze, document, and optimize these processes through automation and AI solutions under the guidance of the AI & Automation Lead.

Requirements

2–6 years of experience in business analysis, process improvement, automation development, or data analytics.
Hands-on experience with at least one automation platform (Power Automate, Zapier, UiPath, etc.).
Familiarity with AI tools such as GPT models or AI document processing tools.
Strong process mapping and analytical skills.
Basic understanding of APIs and system integrations.
Comfortable working with data (Excel, SQL, Power BI or similar tools).
Strong written and verbal communication skills.
Ability to work independently while taking direction from senior leadership.

Nice To Haves

Exposure to ERP systems (IBM-based, SAP, Oracle, etc.).
Basic programming skills (Python preferred).
Experience supporting cross-functional initiatives.

Responsibilities

Shadow employees across departments to understand and document current workflows.
Map existing processes (current-state vs. future-state) and identify inefficiencies and automation opportunities.
Assist in ranking automation opportunities based on impact, feasibility, and alignment with business priorities.
Design and build automation workflows using tools such as Microsoft Power Automate, Zapier, low-code platforms, or Python where appropriate.
Assist in integrating AI tools (e.g., GPT models, chatbots, document processors) into business processes.
Collaborate with development and API teams to support integration and data flow across systems.
Test, validate, and monitor automation solutions to ensure performance and reliability.
Track and report hours saved and efficiency improvements from automation initiatives.
Support ROI and cost-benefit analysis for proposed and deployed solutions.
Maintain centralized documentation for automation frameworks, workflows, and standards.
Assist in preparing content and demonstrations for AI Town Halls and SME stakeholder meetings.
Provide tactical support in responding to AI-related business queries across departments.

Benefits

Competitive salary
Medical, dental, vision coverage, including family-forming benefits and gender-affirming care
401(k) with match
Disability Insurance (short term and long term)
Generous Time Off policy
Hybrid work policy
Robust peer recognition program
Training and development opportunities
Tuition reimbursement program
Access to Omnicom's Employee Resource Groups: Black Together, Open Pride, Acento, Open Disability, and Omniwomen
Commitment to growing and enhancing our organizational culture