AI Administrator
About The Position
KHC is accelerating its AI adoption strategy across all Business Units. The AI Administrator will serve as the operational bridge between AI strategy and day-to-day execution — owning the full lifecycle of AI use cases: from ideation and design through build, deployment, and iteration. This is a hands-on execution role, not a theoretical one. The successful candidate will work directly with senior leadership and BU heads to identify, prioritize, and deliver practical AI applications that create measurable business value — with a strong focus on tools like Claude (Anthropic) and the broader Microsoft 365 ecosystem.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Technology, or related field
- 1–4 years of experience in a technology, digital operations, or business analyst role
- Demonstrated hands-on experience using AI tools (Claude, ChatGPT, Copilot, or similar)
- Strong Arabic and English communication skills (written and verbal)
- Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Excel)
- Ability to work independently in a remote setting with minimal supervision
Nice To Haves
- Experience with prompt engineering, AI workflow design, or LLM-based applications
- Familiarity with no-code/low-code tools (Power Automate, Zapier, Make, or similar)
- Background in a B2B industrial or energy-sector company is a strong plus
- Prior experience translating executive-level requirements into operational AI solutions
- Knowledge of data privacy regulations in KSA and responsible AI principles
Responsibilities
- Identify, document, and prioritize AI use cases across all KHC Business Units (UPTC, Liquids Supply, etc.)
- Own the full use case lifecycle: Idea → Design → Build → Test → Deploy → Iterate
- Translate business problems into structured AI prompts, workflows, and automation solutions
- Build and manage Claude-powered Artifacts, Agents, and automated workflows
- Maintain a live Use Case Registry tracking status, impact, and ROI
- Act as the internal AI champion — driving adoption from theory to practical daily operations
- Train and onboard team members on AI tools, best practices, and responsible usage
- Develop standard operating procedures (SOPs) for AI-assisted tasks across departments
- Conduct regular demos and knowledge-sharing sessions with BU teams
- Monitor usage patterns and surface underutilized capabilities
- Administer Claude (Anthropic) enterprise account including Projects, context management, and integrations
- Manage and configure connected MCP tools (Microsoft 365, SharePoint, Outlook, Teams, etc.)
- Coordinate with IT on API access, data governance, and security policies
- Evaluate and recommend new AI tools, platforms, and integrations
- Maintain prompt libraries, templates, and reusable AI building blocks
- Produce monthly AI Adoption Reports for COO and leadership
- Track KPIs: number of active use cases, time saved, error reduction, and adoption rates
- Gather feedback from business users and continuously refine deployed solutions
- Stay current on AI developments relevant to KHC's industries (utilities, power, trading, logistics)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
